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“the best every”
Review of Rydges Rotorua

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Rydges Rotorua
Ranked #48 of 92 Hotels in Rotorua
Reviewed 4 weeks ago

the best every the best every to stay and the staff are the best and helpful and the rooms are the best every and the food were the best every and good the best every the best every to stay and the best place every

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank sam e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear Sam

Thank you very much for taking the time to share your comments.

Your kind feedback truly made our day and I will ensure it is shared with all our colleagues across the hotel. In the industry we work in, it is truly about providing great customer service and assisting our guests to having memorable journey with us!

We all look forward to welcoming you back very soon!


Kind Regards

Christine Chen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 1,237 reviews

Reviewed 4 weeks ago via mobile

Arriving late; the smell that greated us when the doors opened made us choke. Room was large & clean; furnishings & bathroom & separate spa room all very dated. Large balcony with view of the racetrack. Bed comfy but due to the "lingering stench" I slept with my head in the pillow case! The attrium restaurant is a big barn; diner ok; service slow given 3 other tables were dining. Buffet breakfast average. Free wifi & on site parking. Hotel seems more suited to conferences & large tours. A 20 min walk to town centre.

Stayed: August 2017, travelled as a couple
Thank Lynda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear Lynda,

Thank you for taking your valuable time giving us your feedback. We greatly appreciate your comments that help us improve.

We sincerely hope to have a chance to serve you again.


Kind Regards

Christine Chen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a very speacious room with 2 big beds and the most soothing spa bath. Rooms have lovely balcony overlooking the race course and lake. Buffet breakfast was amazing and the restaurant staff so lovely and helpful. Noise level is kept to a minimum in rooms so very quiet if you need an early night.
Great hotel in a central location

Room Tip: Rooms with seperate spa room amazing
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  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank blackatz001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear blackatz001

Thank you for taking your time to share your feedback. We are glad to know that you have enjoyed our overall services and facilities during the recent stay with us.

We appreciate your support and sincerely look forward to welcoming you back in the nearest future.

Kind Regards

Christine Chen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

Located at the heart of the city center, just a few meters from great restaurants and where to go in Rotorua! Quite with great bar and restaurant but needs a bit of updating with its interiors.Has a good bath inside the room.

Stayed: July 2017, travelled with family
Thank iam_loveu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 September 2017

Dear Iam_loveu,

Thank you for the nice review from your stay. We are so happy to hear that you enjoyed your time at our hotel and in particular our restaurant and teams service.

We look forward to welcoming you back again soon.

Kind regards,

Christine Chen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

I was in Rotorua on business & work paid for my accommodation.

My initial thoughts were the hotel is dated, yet over the couple of days I stayed there, it was very functional, I was on the 4th floor, so you could hear the rain on the roof, bit like being in a house with a tin roof...

The bed was comfy, though the pillow was average. The room was big with 2 queen beds in and plenty of room around those, also the room was very clean.

The shower was in the bath and the water pressure was excellent.

The bar was ok, happy hour 5 - 7 & the breakfast offered a decent selection, though felt it was over priced.

Finally, the staff were polite and did a good job.

Room Tip: Hope you don't get someone in the room next to you that showers at 5.20am as they will wake you...
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  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 September 2017

Dear Jim,

Thank you for staying with us and sharing your valuable review with us. We are truly delighted to know that you have enjoyed our overall services and facilities during the recent stay with us.

We truly appreciate your support and sincerely look forward to welcoming you back in the near future.


Kind Regards

Christine Chen
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#34 Luxury Hotel in Rotorua
Price Range: ₹ 6,422 - ₹ 18,618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Official Description (provided by the hotel):
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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