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“Amazing experience”

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The Langham, Auckland
Ranked #6 of 65 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 May 2012

The Langham is amazing experience. I must say that it is one of the best hotels i have stayed in so far. The staff is very courteous and caring. All the facilities they offer be it be Gym, spa, swimming pool, etc all are great. Also the location is good, moreover they offer shuttle service to main town every half an hour. I must say that we made a right decision staying here.

  • Stayed: March 2012, travelled as a couple
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Thank Abhishekgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,632 - 3,636 of 4,371 reviews

Reviewed 5 May 2012

Where do i start? We booked a package direct with the hotel included parking,breakfast,late check out and a nice bottle of bubbles on arrival. Was $255, but i believe the prices have recently been raised slightly. We were asked if we wanted to upgrade to exec floor upon check in, we declined but were upgraded anyway -nice touch. Room was gorgeous, quality coffee and all the trappings of a 5 star hotel. Breakfast was amazing, could have stayed there for hours except i was nursing a mild hangover and the swimming pool was beckoning. Spa and pool complex was great, many different options available - ice therapy anyone?
Were very happy with the rate paid, considering that the extras would cost well over $100 if purchased separately. We are returning for a wedding in october and are really looking forward to it.

Stayed: March 2012
Thank Shazdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

I have stayed here many times. It iIs so reliably good. Nothing but the best in accommodation and staff. I love it.

Room Tip: There is no better in Auckland
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  • Stayed: April 2012, travelled on business
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Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

In all the hotels we have ever stayed across the world Langham Auckland takes the cake! Exemplary standard of service in every department. Stay here if you care about the little touches that make the difference between just another hotel in just another city and a really great hotel in a really beautiful city. Complimentary guest shuttle to city centre helps overcome a bit of a steep hike back up the hill. Inner city bus service also conveniently just around the corner - great service to all the interesting parts of town. Congratulations Langham Auckland! Lisa / Australia

  • Stayed: April 2012, travelled on business
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1  Thank Elise295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

We decided to book the Langham in Auckland because, A - there was a fantastic package deal via Expedia and B - the location was brilliant. Close enough for a leisurely stroll into town and the regularly running complimentary shuttle to and from the city meant that if you didn't want to walk back (uphill), you didn't have to. 

The hotel itself is pristine and the staff numerous. Every staff member, from reception to housekeeping to food & beverage looks you in the eye and says hello. It was the little flourishes that this hotel did that made our stay so special and will make me investigate staying at Langhams from now on. Generally we favour Sheraton, but maybe not anymore! Extra attention to detail such as turn down service complete with mints and complimentary bottled water (despite the fact we booked quite a cheap package deal with flights and accommodation), complimentary chocolates every evening in the lobby and the complimentary late checkout all contributed to a very pampered stay indeed. 

Our room was a little dated but very clean with an extremely luxe bed, crisp white linen and a range of pillows. The size of the room was decent and the bathroom was functional and well stocked with amenities. The air conditioning was a little noisy and we had to ask for the bath gel to be replenished after the second night but these tiny things were the only things that weren't perfect during our stay. 

We dined in the restaurant (8) on our final night in the hotel and this was a dining experience to remember. Eight separate mini kitchens with 8 different types of cuisine, my partner and I rolled out of that place after a very leisurely and slow paced dinner. There was absolutely no pressure from the staff to dine and leave and I noticed that when we left at around 9.45pm (on a Sunday!) they were still seating people for dinner! The standout for me was the sushi bar but all of the kitchens were exceptional. The food was fresh, fresh, fresh and the choices numerous! We didn't have to pour our own wine once and the water glasses were never left empty. The restaurant is quite big and I was surprised at how busy it was for a Sunday night but there was a great atmosphere with comfortable seating. 

I had breakfast the next morning and again the service was exceptional and range of breakfast delights on offer were many. For me, a leisurely pace was key and I sat and grazed for a better part of almost 2 hours with no pressure from the staff to vacate my table, my coffee cup was never empty and there were smiles and eye contact all around from every staff member. 

The number of staff that were rostered on at any part of the day was nothing short of incredible. There was always at least 5 people on the front desk, not including the 2 or 3 concierge guys attending the entrance. I'm not sure if this is a Langham thing or a NZ thing but I have never had service like it in Australia and the last time I saw that many staff on duty in a hotel was in Thailand. They even have an attendant handy to pop your bread in the toaster and monitor it for you at breakfast. Amazing!

Wifi was expensive at $80 for 3 days but considering my partner and I each connected our phones and iPads it was ok. And with strong coverage in the room and in the restaurant we definitely got our money's worth!

We'll be back for sure!

  • Stayed: April 2012, travelled as a couple
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2  Thank Lincavitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland Central, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland Central
#4 Green Hotel in Auckland Central
#4 Business Hotel in Auckland Central
#4 Family Hotel in Auckland Central
#5 Luxury Hotel in Auckland Central
#5 Romantic Hotel in Auckland Central
Price Range: ₹ 9,548 - ₹ 28,737 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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