If you are wanting to stay somewhere with a point of difference - So/Auckland is the hotel for you. As soon as you pull up, you are welcomed by efficient friendly staff and given the royal treatment. As you book in, you are given a refreshing fruity tea. The foyer is dark, moody and modern. The rooms are funky, modern and opulent. The food (Had both dinner and breakfast) is first rate - service was superb and couldnt be faulted. Wonderful view from the Restaurant over the water. Would certainly recommend So if you are looking for something a little different and wanting exceptional care and service.

I arrived on Thursday and left Sunday, and was thoroughly impressed by the quality of the room and the staff's service. I had purchased a Club room as the size, layout, and view appealed to me, but I blown away by how welcome the staff of the Club itself made me feel. My especial thanks to the young woman who went on a hotel wide search for Campari after I asked if they could make me a Negroni cocktail, that was well over and above my expectations.

Breakfast at Harbour Society was very good, and I hope to visit it for dinner on my next trip to Auckland.

My only complaint is in regards to the quality of the sound-proofing in the room, which was insufficient to keep out the noise from the HI-SO bar.

Really enjoyed my stay here. The service was wonderful and possibly among the best from any hotel I have stayed at, and I stay at a lot of hotels! In particular the staff in the Executive lounge were outstanding and a credit the hotel.