Zoe at reception was fabulous and made our kids stay a memorable one by always smiling and remembering the colouring book game(1st and last day)
Indoor spa pool was under maintenance from day 1 to day 9 of our stay, could be better improved especially winter month now, not very nice hustling kids from the normal lukewarm pool to the outdoor spa pool.
Housekeeping could improve on general cleaning eg hob knobs, oven interiors etc.
Location is great, was easily accessible to many shops etc and hood for getting around to tourist bus stops for Explorer bus etc.
Near to a great array of dining options.
Wifi needs to be bumped up both for business and family travellers. 1GB is really little these days especially when the Skytower offers free unlimited wifi to anyone within range.
Recommend families to take a non sea/city view as was a bit noisy due to the night clubs some nights.
- Free Wifi