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All reviews great location the penthouse across the road great apartment self contained apartment bottle shop car park serviced daily great place to stay serviced apartment higher floor washer dryer easy access beds were comfortable street parking free bus business trip
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Reviewed 15 November 2017

We were very happy with the apartment as far as cleanliness and furniture. It was handy to city with a bus stop outside . The room was serviced daily, which was very good too. Just a shame we had the initial problem with no car park. It really spoilt our first few hours.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Cheryl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron M, Manager at Quest East Perth, responded to this reviewResponded 24 November 2017

Dear Cheryl K

Thank you for the review.

Great to read that your visit was an enjoyable one and that you found the property clean and comfortable.

We really are located in such a great spot within arms length to free public transport and the city centre.

Apologies for the challenges you encountered with the car parking, however as we only have a limited number of bays available these do fill up very quickly.

Thank you again for the feedback and we hope to welcome you back again soon.

Kind regards.......................Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017

I booked an executive studio apartment but was upgraded to a 2-bedroom apartment in 10th floor with a balcony and views. Very neat, clean and building open just over a year. Bed very comfy and apartment quiet inside. There are various cafes and take away places around (AU sushi great value and tasty), a little supermarket across road and bottle shop around the corner. Bus to airport right outside ($4.70). Very enjoyable stay.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with this hotel
Thank Peg212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron M, Manager at Quest East Perth, responded to this reviewResponded 24 November 2017

Dear Peg212

Thank you for the great comments.

Great to read that your apartment was clean and comfortable and that you enjoyed the views from the balcony.

Our location is also terrific as you have mentioned we are only a short walk from the CBD and some great restaurants.

Thanks for stay with Quest East Perth and hope to see you back again soon.

Kind regards................Property Manager

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Reviewed 13 November 2017

Booked a two bedroom apartment with balcony and view, and requested two parking bays at time of booking. Upon arrival at the hotel, enquired about the parking and was told "you requested it but that doesn't mean it's guaranteed" and that we would need to park offsite. Then the girl on reception checked us in to our apartment. When we went up to the apartment, we found ourselves in two adjoining rooms with no balcony or view. We called reception who asked me to double check there was no balcony. Then called me back a few minutes later to say they had managed to find us a two-bedroom apartment - lucky us! Made out like they were doing us a favour when in fact this was what we had booked. Made us go back downstairs to get new key cards and then had to pick up all our luggage and go to another floor. Resolved in the end but inconvenient and with a lack of good customer service. also enquired about staying an extra night, was told the hotel was full. Checked online and could've reserved the same room online. Didn't bother though!

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
3  Thank Zahra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron M, Manager at Quest East Perth, responded to this reviewResponded 24 November 2017

Dear Zahra M

Appreciate you sharing your stay on Tripadvisor.

I am of course disappointed that there were issues with the allocation of the correct apartment when you arrived and for this I do apologise. It appears that there was an oversight in regards to this matter.

In relation to your comments on the way this situation was handled, I certainly agree that this process of changing your apartment over could have been achieved in a smoother way. Our front desk team have been made aware of your concerns so that we may prevent a further recurrence of this situation.

Thank you again for providing us your feedback.

Kind regards................Property Manager

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Reviewed 12 November 2017

Very happy with the service & location, The whole experience was fantastic. The free bus was just out the door, this took us every where we needed to go, they do need more car spots though, maybe the next time we go we wont hire a car .

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank R7137KYsusanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron M, Manager at Quest East Perth, responded to this reviewResponded 24 November 2017

Dear R7137KYsusanb

Thank you for the great feedback.

So happy that your visit was an enjoyable one and your overall experience at Quest East Perth was fantastic.

Apologies for the problems you encountered with parking, however we only have a limited number of leased bays in the adjoining building which do fill up rather quickly.

Thank you for staying with us and do hope you will return again soon.

Kind regards.............Property Manager

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Reviewed 10 November 2017

The apartment is close to the Perth CBD which is great for business travelers. For yoga enthusiasts like myself there is a fantastic yoga studio Urban Om which is located next door to the apartments. There is complimentary access to the yoga studio for all Quest East Perth Guests.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with this hotel
Thank L9215EQstephenb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron M, Manager at Quest East Perth, responded to this reviewResponded 11 November 2017

Dear L9215EQstephenb

Thank you for the review.

Appreciate the high rating as it certainly appears we have made a positive impression , which is great.

We are located in a great spot which makes it very convenient for our guests to access the CBD precinct and surrounding areas.

Look forward to welcoming you back again soon.

Kind regards...................Property Manager

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