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“Horrible” 1 of 5 bubbles
Review of The New Esplanade Hotel

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The New Esplanade Hotel
Ranked #76 of 79 Hotels in Perth
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Horrible”
1 of 5 bubbles Reviewed 27 January 2012

Staff at reception was combative & rude. Hotel rate does not include parking (will cost an additional AUD30). I will never return.

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank seafo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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335 reviews from our community

Traveller rating
    7
    27
    65
    83
    153
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 11 January 2012

Where do I start with this supposed hotel? First arrived after travelling a LONG way to be told we would have to pay $30 to park our car. This is a total rip off as other 5 star hotels in Perth either don't charge or charge below 20 dollars. The lobby outside the hotel room smelt so bad, damp and musty and very dirty. Our room wasnt much better. The bathroom was filthy and the sheets had other peopls pubic hair all over them!! I mean, come on, there is just no excuse for that. The room it's self was tired and dirty and the TV had 3 channels. Our shower did not work and the water was scalding hot that came out the taps. The hotel is a great place to stay if all you want washed is YOUR FEET! Total disgrace, I want my money back!

Room Tip: Dont stay here!
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank PBradley2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Perth hotels

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 24 December 2011

straight up---avoid
worst hotel ever. dont want to waste my time on it.

  • Stayed November 2011
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank edwinzcx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 19 December 2011

You get what you pay for. I stayed a week and the room was comfortable and clean enough. Sure it could do with an update but it wasn't bad given the price. The tap leaked continuously and there was often the noise of water travelling through the plumbing. Odd that it does not have a restaurant and no breakfast, but there is a good cafe around the corner. Staff not the most freindliest, but did their jobs. Beds were excellent.

Room Tip: Ask for a room facing the river.
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  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campbelltown, Australia
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 3 December 2011

Don't stay here, no matter how cheap it seems. Old, dirty, unsafe wiring, ripped towels, indifferent staff and some weird food convention on level 9 that had a sign in the lift to say "do not interup" (spelling incorrect in a laminated sign - really!).
Stand out staff member was John. The rest couldn't care less.
Worst features: huge hand prints on the windows only evident when steamed up from shower; waterproof mattress protector uncomfortable, very old fittings, sticky surfaces, no comfortable chairs (one had a chair pad tied to the seat that was so thin (why bother), soap dispenser on the wall like a public toilet, mismatched glasses, only mirror was in the bathroom, hairdryer fixed so high on the wall that it was a stretch to use. Lift call buttons broken.....so many other things, i could write a novel.

Room Tip: Do not accept a room at the back of the building without seeing it first.
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  • Stayed November 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank takemetotheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The New Esplanade Hotel

Property: The New Esplanade Hotel
Address: 18 The Esplanade, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Kitchenette
Hotel Style:
Ranked #76 of 79 Hotels in Perth
Price range (per night): ₹ 5,591 - ₹ 9,273
Hotel Class:3 star — The New Esplanade Hotel 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
New Esplanade Hotel
New Esplanade Perth

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