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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 7
Melbourne, Victoria

Reviews from our community

Average - based on 1 review
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Reviews from our community

EllieChan
Hong Kong
Level 5 Contributor
77 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Proper Maintenance”
Reviewed 4 February 2016 for a stay in December 2015
1
person found this review helpful

Maintenance

First Impression is good.
We arrived at Mid-night (around 2:00 am), the person in charge (Kiran) waited us outside the apartment to give the keys & remote control to us and also told us the lcoation of teh carparking spaces (free, included in room rate).

Upon arrival, the apartment looks good, we are quite happy at the very begining.

BUT, then. we found some problems during our stay :
1) The washer is out of services,
After 2 days’ stay, when we wanted to do our laundry, we found that the washer is out of services. It is a disaster for a group of 6, we have many to wash after 2 days' stay!

More unfortunately, most laundry shops have either closed or with special opening hours during the Christmas period. We wasted quite a lot time to find the laundry which opens for business, we have cut short some of our planned itinerary just because we have to go to the laundry.

The Owner should check everything and make sure it is in a good and working condition before handover to us.

2) Sofa bed area not fully covered by blinds
the apartment has a soft bed in living room, of which is not fully covered by blinds / curtain. My friend has been awakened by the frist day light every morning (photo enclosed).

This is a sofa bed, the owner should know that his guest will Sleep there and should provide a reasonable environment for a proper rest & sleep.

3) The mattress with damaged coils
They should replace a new mattress for the single bed in the study**. The coils has almost come out, I used the blanket as an bed sheet to provide a cushion effect , otherwise I can’t really lying down on the said “bed”.

(**the owner have stated that there is a single bed at the “study”. We presumed it is a “Study ROOM”, but later we found it is a “Study Corner” that cover by movable blinds while the light switch of the Study Corner is location outside the blinds. )

4) Floor lamp never work
The floor lamp at dinning is never work, makes the dinning room is very dark.

Pos
I must agree that the apartment is in convenience location not very far away form city centre (on foot about 20 minutes) and it is at the free train zone (the train stop is just outside the building).

Overall, the apartment is quite ok and acceptable (except the soft bed and the single bed). I suggested the owner to pay more attention on the proper maintenance of the apartment.

Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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