My annual visit with overseas visitors made me proud of this icon again. Last year I was disappointed with the service and friendliness but thankfully there has been a big turnaround. The staff were cheerful, accommodating and efficient. I was surprised that we were able walk straight in at 11.00am on a Saturday morning, usually there is a queue - note: there are no reservations here. The window of sweet delicacies is always incredible and hard to choose from; I can recommend the lemon tart. I was a proud Melburnian showing off the delights of my city - Hopetoun is back on the 'must do' list.