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All reviews great location heritage room flinders street old world charm deluxe room rooms are small central location south bank train station valet parking public transport would stay again business trip buffet breakfast yarra river short stay crown casino
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Reviewed 13 August 2013

We were upgraded to a beautiful room, the room was huge and had the best king size bed. The staff were friendly and helpful. The location was perfect and so close to everything including south bank, yarra river, trams, shopping & fantastic coffee shops and restaurants. I would highly recommend staying at the Rendezvous Grand Hotel Melbourne, we can't wait to visit Melbourne again and will definitely be staying with them again.

Date of stay: August 2013
  • Trip type: Travelled as a couple
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Review collected in partnership with this hotel
Thank TaniaRandall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew E, Guest Relations Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded 15 August 2013

Dear TaniaRandall,

Thank you for your wonderful review and glowing recommendation. We’re really glad to hear that you enjoyed your stay with us and look forward to welcoming you back to the hotel on your next stay!

Kind regards,
Andrew Edwards,
Guest Services Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

My recent 4 night stay at the rendezvous was excellent..The staff were friendly and the service good..It was great to be in such a well appointed Hotel, made better by the old world feel of the heritage listed building...It has some interesting history if you take the time to look at the pictures scattered around the foyer...Great value too at the price so I'll certainly book next time.

Date of stay: August 2013
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent B, Front Office Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded 16 August 2013

Dear Chris J,
Thank you for taking the time to write your response, we very much appreciate your review of the hotel. It was especially pleasing to hear your positive feedback on the team and also how you enjoyed the heritage character of our wonderful old building. As we celebrate 100 years since the building was opened as the clubhouse of Commercial Travellers Association of Victoria we look at more and more ways to enhance the character of this beautiful heritage listed building.
We hope we can have you back to the hotel soon, please feel free to contact the team directly for the best rates for your next stay.
Kind Regards,
Vincent Bellerose
Front Office Manager

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Reviewed 12 August 2013

We have stayed in many hotels in Melbourne but chose the Rendezvous Grand for it's location opposite Flinders Street Station. We booked a heritage suite and found the room to have excellent style and ambience. With high ceilings, large leadlight windows and newly renovated bathroom the room was terrific. The heritage entry, wonderful colonnade atrium, wide staircase and other heritage features gave the hotel a real sense of place. the staff were very attentive, friendly and eager to help. Breakfast was included in the package and served in the basement café. The décor was good and the food fresh and well presented. We did not have any noise issues.

The location is outstanding and provides easy access to the city, trains, trams, taxi rank out the front or just walk to the nearby locations. No more than 5 mins walk to the Bourke Street Mall, 5 to 8 mins to the Casino and 10-15 min walk to the MCG.

Excellent value for money, I would highly recommend this hotel and will definitely stay again on my next trip.

Room tip: Heritage suites are large with high ornate ceilings and are centrally located so train and traffic noise are not a problem.
Date of stay: August 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MelbourneArchitect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded 15 August 2013

Dear MelbourneArchitect,

I would like to thank you for your review. It is always pleasing to hear when people enjoy the heritage character of our wonderful old building. As we celebrate 100 years since the building was opened as the clubhouse of Commercial Travellers Association of Victoria we look at more and more ways to enhance the character of this beautiful heritage listed building. We are working to ensure it continues to an important part of Victoria’s travel industry as it has for the past 100 years.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the near future.

Warm Regards

Alexander Billing
General Manager

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Reviewed 12 August 2013

Very small, clean rooms. Standard room would have been very difficult if more than 1 person. Wireless internet free for up to 3 hours, but painfully slow - and then needs to be bought. Good location, friendly staff.

Date of stay: August 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Choppered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded 15 August 2013

Dear Nick 1912,

I would like to thank you for posting your review on Tripadvisor. We welcome all guest feedback as it assist us in isolating areas of need within the hotels services and facilities.

Though it was pleasing to read that you found the staff friendly and the location convenient, it was disappointing hear of the room and internet did not met your needs. It is always an issue when guest expectations are not met and we aim where possible to address any concerns. With regards to the room sizes we do all we can to ensure the spaces we have are functional and house all possible guest amenities. With a 100 year old heritage listed building we have a large number of variations in layout and we hope if we can have you back we can accommodate you in a more suitable room type.

With the hotel value promise we offer unlimited complimentary limited speed internet (capped at 512kb). We apologise that on this occasion the speed of the free service did not meet your requirements. We attempt to keep the costs of the higher speed internet at the lowest possible price to ensure guest with requirements for this service are not adversely affected. We also have our Business Benefits Package that includes breakfast, high speed internet access with a complimentary daily newspaper and drink in the Travellers Bar for only $24.50. We have found this a very popular selection with guests requiring our high speed services.

We hope we can accommodate you again at the hotel in the near future. Please feel free to contact the team directly on 03 9250 1888 to organise the most suitable room type at the best price.

Warm Regards

Alexander Billing
General Manager

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Reviewed 12 August 2013

The the money I paid I did not expect to look out my tiny window and be looking straight at a concrete wall. My room was tiny to say the least. I will not be staying at this hotel again. Very disappointed.

Room tip: I only have this one room to compare and it was tiny and very dull
Date of stay: August 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Marnie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded 15 August 2013

Dear Marnie G,

I was very sorry to hear that you were disappointed by your recent stay at the hotel. Our aim is to ensure every guest has an enjoyable and relaxing stay, so it is always troubling to hear when we have fallen short of our guests expectations.

In regards to your comments above I appreciate that many of our rooms are internally or side facing, resulting in no view. To ensure we can allocate guests to the most suitable rooms we have recently introduced a new room type that has a guaranteed view from level 5 and above. As for the size of the rooms we have worked hard during the latest refurbishment to ensure the rooms are fitted out to ensure the most possible space and functionality for our guests. With a 100 year old heritage building we do have a number of variations in our room and try were possible to accommodate guests in rooms that meet their requirements.

I apologise again that the room size and view on this occasion did not meet your expectations. We hope we can welcome you back soon so we can allocate you a more suitable room to ensure you enjoy a proper Rendezvous Grand Hotel experience.

Kind Regards

Alexander Billing
General Manager

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