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“Deluxe room - not worth what you pay”

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Rendezvous Hotel Melbourne
Ranked #65 of 162 Hotels in Melbourne
Certificate of Excellence
Reviewed 30 June 2012

My mum and I stayed in a deluxe room for one night, having purchased a Scoopon deal.

The staff were very friendly and the check in process was quick.

The room was small, but probably fine if you're just using it as a place to sleep.
The furniture was arranged in a haphazard manner and there were crumbs all over a large section of floor. The room and bathroom were clean other than this oversight.

The bathroom was an ok size. The sink is very deep - not particularly practical if you wish to fill it to wash your face for instance.

The TV picture was of average size and quality.

Coffee and tea are provided, but no peppermint which was disappointing.

There are no openable windows, so the room is very airless, and the aircon was noisy.

While you don't get any external noise from trains or traffic, you do hear noise from people walking up the passage outside the room.

You also clearly hear any noise from the bathroom, and the shower made a terrible racquet.

Even with a Scoopon deal we did not think we received value for money.
We would not stay here again unless the rooms underwent some serious improvement.

  • Stayed: June 2012, travelled with family
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Thank s2olivias2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,664 - 4,668 of 5,077 reviews

Reviewed 29 June 2012

Purchased two scoopons to attend High Tea at $100, scoopons not accepted anymore, only compromise was a voucher for $50 for their restaurant. Spoke to several managers who believed that the $50 voucher is sufficient and were not willing to provide a $100 voucher to equate to what was spent on this hotel. For a hotel that is continually making offers and advertisements, I can see why they have to. The level of customer service is not for the customer, it is for the profits of the hotel. They are not willing to give a satisfactory result that could potentially lead to a complete opposite opinion of this hotel. Extremely disappointing!

Room Tip: Do not use any of their offers
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  • Stayed: June 2012, travelled with friends
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1  Thank Kassandra2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2012

The Rendezvous Hotel in Melbourne is very well located on Flinders St near the intersection with Elizabeth St and within 5 minutes walk from the shopping district of Collins St and Bourke St.
Although we arrived early we were able to access our rooms which were clean, comfortable and quiet. The staff were extremely helpful and obliging.
The hotel has a good restaurant and serves a comprehensive buffet breakfast - just what you need to start the day. Almost opposite is the walway to a footbridge that leads to Southbank with a wide variety of restaurants and the Casino.
The hotel is right on the City Circle tramline which will take the visitor to most of the main city sights.
We booked after a process of elimination on-line and were not disappointed.
Recommended

  • Stayed: June 2012, travelled with family
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1  Thank djhdcj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

Location, location, location. It doesn't get more central then this. Great base for a shopping or business trip - right opposite Central Station & only minutes away from Melbourne's vibrant cafes, restaurants, lane ways and shopping.

The staff are helpful & friendly and the hotel is charming and contemporary. My room was small but clean, modern, and inviting. The bathroom in particular is very small but again very clean, modern.

I was very happy with my stay and would highly recommend it.

  • Stayed: June 2012, travelled with family
    • Value
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2  Thank WeRHappyTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

Have stayed here a few times before and was lucky enough to score one of the older larger rooms - fantastic.

This time was put in a small pokey room for 3 days. Bit noisy due to raucous and inconsiderate neighbours. First problem a flickering fluro in the bedroom but fixed when mentioned to reception so OK. Next problem no in room breakfast menu. Took time to get one delivered to the room. Housekeeping obviously missed this small but vital detail.

Room breakfast menu choices are silly. You can only order a continental breakfast for $24 OR a cooked breakfast for $30. No option to have cereal and a cooked breakfast. If you combine you are up for $54. Why?

Great location but so are other hotels.

Might need to lift their game.

Room Tip: Ask for suites
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  • Stayed: June 2012, travelled on business
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Thank Anova26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rendezvous Hotel Melbourne

Address: 328 Flinders St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Melbourne
#48 Romantic Hotel in Melbourne
#53 Family Hotel in Melbourne
#60 Luxury Hotel in Melbourne
Price Range: ₹ 6,422 - ₹ 18,164 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rendezvous Hotel Melbourne 4.5*
Number of rooms: 340
Official Description (provided by the hotel):
One of Australia's finest historic hotels. Built in 1912, this meticulously restored hotel retains the elegant style of the early 1900s while providing you with all the convenience of 21st century technology and amenities ... more   less 
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Also Known As:
Melbourne Rendezvous Hotel

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