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“Really Cool hotel” 4 of 5 bubbles
Review of The Como Melbourne - MGallery by Sofitel

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The Como Melbourne - MGallery by Sofitel
Ranked #18 of 158 Hotels in Melbourne
Certificate of Excellence
Level Contributor
98 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Really Cool hotel”
4 of 5 bubbles Reviewed 15 May 2012 via mobile

Stayed here twice in one month. Nice size rooms/suites, very helpful staff. Location is great and within walking distance to shops, restaurants and cinema. Wifi was free in the lobby but oddly there is no wifi available in the rooms yet. The larger suites are nicely decorated, but the television service is a bit limited. Refrigerator in the room. Would stay here again...

Stayed May 2012, travelled on business
Helpful?
4 Thank Xecutiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, 31 May 2012
Dear Guest,

Thank you for your feedback. We appreciate your comments in relation to your stay.

We are currently in the process of a rooms refurbishment and as part of that we hope to upgrade our WIFI so that it is available in rooms.

We appreciate your continued loyalty to Como and look forward to welcoming you back.

Best Wishes,

Anne Marie Lennon.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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946 reviews from our community

Traveller rating
    555
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Adelaide, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 May 2012

A friendly welcome awaits you at Melbourne's Como. For a weekend break, staying outside of the city may offer more buzz and this is certainly true of Chapel Street. The hotel is neat and tidy, the rooms are comfortable and the beds are great. It is probably a little dated and lacks a bit of the edge it undoubtedly once had but the staff more than make up for it. To a man (person) they were all friendly and went out of their way to help. We gave them a list of restaurants we wanted to get into (at very late notice on a Friday) and they worked on it until they were successful. It may sound like stating the obvious, but when you are well looked after, your overall hotel experience is enhanced considerably.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Justin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, 31 May 2012
Dear Guest,

Thank you for your fantastic feedback.

I am so happy to hear that you enjoyed the area. Chapel Street is certainly one of the great places to be in Melbourne.

It is also great to hear that you enjoyed your room and particularly the services experienced elsewhere in the hotel.

Thank you once again for taking the time mention your stay. We look forward to welcoming you back.

Best Wishes,
Anne Marie Lennon.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2012

i live in sydney came for the weekend was looking around i had found the como melborne, by looking at the photos of the rooms they were great. when arriving it was just amazing service. i felt like i was a very important person to them and made me feel great.
i would deffinalty recommand como to everyone that travels to melborne. Rooms, service was just unbelivable.
Rooms were fantanstic, location is just amazing.
great stay wouldnt wanna change a thing :)
Thank you very much for having me

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chadi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, 31 May 2012
Dear Guest,

Thank you for your positive feedback.

I am delighted to hear that you had such a wonderful stay with us and look forward to welcoming you back in the future.

Best Wishes,

Anne Marie Lennon.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 8 May 2012

Staff excellent, location good, omlette overcooked, broadband ridiculously expensive ($9 for a half hour?) but my overriding impression will be of the lumpy carpet as I walked to my room. Signs of age/wear everywhere but remains clean and comfortable.

  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crunchie58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, 31 May 2012
Dear Guest,

Thank you for your feedback.
It is a pleasure to learn that you found the staff to be excellent.
It is however disappointing to learn that you had a poor breakfast experience with an over cooked omelette. Our Head Chef will be following up on this matter.

I apologise for the tiredness of the carpet in the corridor. This is in the process of being replaced as we have started our rooms refurbishment which is due for completion at the end of August.

Thank you once again for your feedback and we hope to welcome you back to The Como in the future.

Best Wishes,

Anne Marie Lennon.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2012

My husband and I stayed at the Como for four nights in April. We booked a studio suite. Our room was on the third floor. It was very spacious, clean, light and airy thanks to the two large windows.The bathroom was clean. The breakfast was very good. We found the staff very friendly and helpful. The location of the hotel is fantastic being on Chapel Street - lots of interesting shops to explore, not to mention the restaurants and bars, all within walking distance. We both love the movies, and the cinema complex right next door was a wonderful surprise. We enjoyed our stay and will definitely book the Como again when we return to Melbourne.

Room Tip: We had a room on the third floor quite close to the elevator, but during our stay we found it very q...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, 31 May 2012
Dear Guest,

It is a pleasure to learn that you had such a wonderful experience with us during your recent visit to Melbourne.

We do pride ourselves on our friendly team here at Como. I am also delighted to hear that you enjoyed our facilities - the spacious rooms and level of comfort.

We look forward to welcoming you back in the near future.

Best Wishes,

Anne Marie Lennon.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Como Melbourne - MGallery by Sofitel

Property: The Como Melbourne - MGallery by Sofitel
Address: 630 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Melbourne
#17 Luxury Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Business Hotel in Melbourne
Price range (per night): ₹ 9,627 - ₹ 22,896
Hotel Class:5 star — The Como Melbourne - MGallery by Sofitel 5*
Number of rooms: 111
Official Description (provided by the hotel):
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more   less 
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne

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