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All reviewsgreat locationone bedroom apartmentpublic transportapartment was cleanthe air conditioningshort walkgreat place to staypleasant stayshort staycentral locationwould stay againchinatownamenitiesconveniencebathtubeateriestram
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Reviewed 30 July 2017

We found Quest on Lonsdale very comfortable and pleasant for our one-night stay. The staff were kind and pleasant and although basic, the room was clean and quiet. The hotel has excellent acces to public transport, being just down the road from Parliament and tramstop. The price was right for this level of quality, i.e. far from luxurious, but clean, quiet and welcoming.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank hmitditw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest on Lonsdale, responded to this reviewResponded 4 August 2017

Dear Hmitditw,

Thank you for the lovely review and for taking the time to share your feedback from your recent stay with us at Quest on Lonsdale.

I am delighted to read that you found our staff kind and pleasant. Our staff try their hardest to ensure all guests experience that home away from home feeling.

It is wonderful to also read that enjoyed our apartment facilities, our fabulous location and your overall experience with us.

We hope to welcome you back to Quest on Lonsdale in the near future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2017

I probably wouldn't stay here again. The décor is old, my shower was dirty, the apartment felt small and cramped and it was a weird layout. Some chick was singing at the top of her lungs in a room just down from me.

The staff were nice though.

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 584cla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017

Checked in and paid $27 extra per day for carparking.... was given a pin code to use but it did not work, hopefully it will when I exit the carpark.
Notified that breakfast was not available on weekends, oh well, off to the supermarket for supplies.
When I got into the room a small electric fan heater was humming away as the rooms heating cooling was only blowing cold air, wonder why I wasn't informed of this before I got to the room?
The fridge, although clean had broken seals, the bathroom needed a bit of TLC with a broken soap holder in the shower and the remnants of hooks.
It was great that they advertised foxtel, shame that no channels were available. So now I'm sitting here waiting for someone to replace the now not working electric fan heater for one more night, at $200 per night there maust be a better option!

Room Tip: Find another hotel
  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest on Lonsdale, responded to this reviewResponded 4 August 2017

Dear Scott C,

Thank you for taking the time to review your recent stay with Quest on Lonsdale.

We are saddened and concerned to see that you were disappointed with your overall experience with us.

Please be assured that your feedback is valuable to us. I have since passed on your review to the property manager and he is currently reviewing your valuable feedback to ensure that we improve for the future.

We hope to see you back at Quest on Lonsdale again in the future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2017

gordan place was restored beautifully with large open living area and great value for the center on Melbs. Highly recommend asking for a 2 bedroom apartment at Gordon Place over the other two bedroom apartments on lonsdale.

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sarah8753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

Overall the room was what we payed for. The bathroom could use a bit of maintenance. We asked for three bed room and got a room for 2., but this was swiftly rectified. The staff were friendly and helpful.

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 613curtisp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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