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“Good location - Good Rooms - Poor car access”

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Novotel Melbourne on Collins
Ranked #72 of 161 Hotels in Melbourne
Reviewed 26 April 2013

Stayed at Novotel on Collins street in April 2013. Booked into the hotel as we thought that it would be ideally located and weren’t disappointed, The hotel is part of the Australia on Collins street Mall but is discretely located to the side of the mall. Access into the Mall was down a discrete spiral staircase, the mall offered good shops and eateries. The rooms were well appointed and comfortable but just a touch on the small side, The buffet breakfast was well worth the money with the only gripe being the lack of good coffee. The only complaint about the whole stay was with the valet parking, at the beginning of the stay we had to unload our vehicle in the middle of the road causing traffic to bank back a kilometre, then after waiting 20 minutes for our bags to come up to the room, decided to return back down the reception and pick them up ourselves. Also took 20 minutes to retrieve the car when we left. Also worth noting is that the Valet Parking which is $35.00 per night. I would stay there again, however next time around I will probably catch a taxi, in the end we didn’t need the rental car as the public transport especially the trams were way better.

  • Stayed: April 2013, travelled as a couple
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Thank Paddles1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,395 - 2,399 of 4,616 reviews

Reviewed 26 April 2013

I stayed at Novotel on Collins because it is very central.
Check-in was a breeze and the front office staff very helpful and friendly.
First timers might find, with Reception several floors up, that check-in is a bit confusing as you have to take one lift to get to Reception and another to your room.
Public transport (trams) go past the front door and some of the best shops are either next door or in Bourke Street, one block away.
I went to the football at the MCG which is my reason for the stay.
The room was excellent and the bed very comfortable.
Only complaint, lifts very noisy.

  • Stayed: April 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank kevvyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

The service we received at the Novotel was second to none. The staff were polite and helpful and very professional in the way they went about their work.
The rooms were clean, well presented and comfortable. The location of the hotel was fantastic for shopping and seeing popular attractions in the city and suburbs of Melbourne.
As an added bonus the staff were very helpful in arranging tours from the hotel or providing information on up to date attractions in town.

  • Stayed: April 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

This hotel is better than some 5 Star Hotels I've stayed at. The staff are so friendly and helpfull. The room was spacious and well decorated. Buffet breakfast was included with the rate and was delicious - plenty of everything imaginable! Location is excellent - 2 short walkways to Bourke St Mall where shopping is great, taxi to the Zoo was only $18 ($55 taxi ride from the airport), walking distance to the Aquarium and Flinders Street Station. Room service was soooo delicious and the meals were huge. Very impressed and will be back!!!!

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Nic259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

What a great hotel. We booked 2 nights when Accor had a sale on so prices were cheap. This hotel is in a brilliant location, minutes from everything. Rooms were clean and huge. Staff were very friendly. Would highly recommend this hotel for a long weekend getaway.

Room Tip: We booked a superior queen room and it was huge !!!!
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  • Stayed: April 2013, travelled as a couple
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    • Location
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    • Rooms
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2  Thank hon12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#32 Business Hotel in Melbourne
#65 Luxury Hotel in Melbourne
Price Range: ₹ 9,031 - ₹ 19,178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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