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“Unbeatable location”

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The Swanston Hotel, Grand Mercure
Ranked #83 of 160 Hotels in Melbourne
Sydney, Australia
Level 5 Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Unbeatable location”
Reviewed 21 March 2012

Like other reviewers I can say that the location is great - in the Melbourne CBD close to shopping, restaurants, Chinatown, trams... the lot. I stayed in the week preceding the Grand Prix and it was busy but the service was still fast and friendly. I purchased breakfast in the package and enjoyed a lovely continental breakfast in Cocoon (there were plenty of muffins and pastries). You could order a hot breakfast if you wished. I also enjoyed a hot breakfast with a colleague in the main breakfast lounge and this was much busier and the food was dispayed in the standard baine marie set up. Dinner one night was a special "Parma and Chips" in Cocoon and it was very nice and great value at $16.00 for a hotel like this. I was on the second floor and was surprised how quiet it was. Some other hotels in the CBD often have the early morning rubbish truck but I did not hear this one. Overall - a very enjoyable stay and I will stay again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Cairns, Australia
Level 6 Contributor
226 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 20 March 2012

Hotel is in the centre of Melbourne, walking distance to all city attractions and very close to Chinatown. Hotel and staff were good without being exceptional. We had an executive suite that was roomy and spotlessly clean. We did note a potential problem if you are in a lower storey room (we were on 10th floor). We could clearly hear what I assume was air conditioning equipment noise from the next buidings roof. I imagine this could be an issue on the lower floors that faced the same direction as our room. Hotel was perfect location for F1 Grand Prix accommodation.

Room Tip: Higher floors have less noise
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kroe55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 18 March 2012

We went to Rod Laver for a concert it was a great location for that..Also nice and close to the Burke st Mall.

The hotel is great, We just had a really bad nights sleep as the Air conditioning and fridge were really loud.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Swanston Hotel, Grand Mercure

Property: The Swanston Hotel, Grand Mercure
Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#77 Luxury Hotel in Melbourne
Price range (per night): ₹ 7,153 - ₹ 14,103
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor

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