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Reviews (696)
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All reviewsbourke street mallopposite myercontinental breakfastgreat locationrooms are smallyogurtqueen roomdavid jonesthe heart of the citysmall fridgebudget hoteltea and coffeeshort staybed was comfortablewould stay here againreception staffcentral location
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Reviewed 12 July 2012 via mobile

Stayed here in July 2012, have to say I found the location good and staff were friendly and helpful. Was an affordable place to stay however, I felt that the hotel needs to improve it's cleanliness and appearance. There was a blood stain in the bathroom in our room, really yucky!
Also saw a used dirty plate outside the lift on our level that was there for two days!! Not a bad place to stay but needs some work. Breaky was nice.

  • Stayed: July 2012
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1  Thank TeaTalk22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2012

Great location right off Bourke st mall. Rooms are quite small but adequate and v clean. Staff are very friendly and helpful. Breakfast is basic, only box cereal and toast, a much better option is to go to one of the many cafes in the adjacent lane ways. Very quiet location.

  • Stayed: July 2012
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1  Thank skibunny101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

We needed a place in MEL for 3 nights and booked via ‘Agoda’, as we had bonus $ to be used. This was one of the few times that I did not check the commentary on TA. Only just before we left I checked and got serious doubts about our choice, but this was a classical example that one has to be careful with some comments on TA. We arrived mid morning and just wanted to dump our suitcases. The reception was very friendly and helpful and told us a room on the 5th floor is ready for us. It would be a free upgrade as we were to stay 3 nights. We had pre-paid including breakfast and everything was dinky-dory.
The rooms was compact, but clean and the whole floor would have had a renovation not more than 2 yrs ago. That is all we wanted. We are not going to MEL to stay in our hotel room, so why paying for fancy extras we'll not use. The hotel is in one of the famous small laneways, full of restaurants and schmuck-bang in the centre of the CBD opposite Myers and DJs. You are in the centre of shopper’s paradise. It is noisy during daytime, but after 6pm it's all fine.
It was exactly what we needed and only 10-15 min walk from Theatres, Chinatown, Fed Square or the Southbank. We'll happily stay there again on future visits.

  • Stayed: June 2012, travelled as a couple
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2  Thank downunder45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2012

We recently stayed here in two twin rooms and were a bit disappointed that they couldn't find us two rooms near each other or even on the same floor. The location is fantastic - right opposite Myers and David Jones, but the alleyway entrance meant that we could not get a taxi to pick us (and our luggage) from close by and taxi drivers didn't seem to know where it was.
Rooms were very snug, with the bathrooms even smaller. The biggest problem was the lift to the lobby was out of order when we arrived on the Friday and the reception staff advised that someone was coming to repair it. We then had carry our bags up through the fire exit to the second floor to the lift that was working and then carrry them down again on the Monday when we checked out (the lift was still not repaired). If you are not spending any time at the hotel and you are wanting somewhere central - this is your place. But we would spend a little bit money next time and go with a bit more comfort (and a working lift).

  • Stayed: June 2012, travelled with friends
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Thank MAO2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Good morning,

Thank your for your recent review of Causeway Inn on the Mall. I was pleased to note our location was fantastic and close to all in Melbourne. The main lift was out of service during your stay due to a faulty mechanism and was shut down for Occupational Health & Safety concerns of all. The repair of the lift was done as quick as possible.

My apologies for the inconvenience it caused you during your stay.

Regards

Paul Koenig

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2012

We stayed here for 3 nights in May 2012. The rooms are extremely basic and loud as people come and go all night! Really what you pay for is the location. Being in the Bourke St mall is a fantastic location but that really is the best thing about the Causeway. Also, the showers have a serious temperament problem! We will not stay here again, partly due to the shabbiness and partly the bad service. If booking a twin room, I would suggest booking the superior room, as the standard twin is TINY! We could not walk around the room properly and we only had to medium sized suitcases!

WARNING TO FUTURE CUSTOMERS: Pay on arrival not prior! We paid via credit card before hand and they held the money. We then had to pay upfront anyway when we arrived and the money wasn't released on the credit card for several weeks.

  • Stayed: May 2012, travelled with friends
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Thank samb92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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