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“Excellent location for exploring Melbourne” 4 of 5 bubbles
Review of Crowne Plaza Melbourne

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Crowne Plaza Melbourne
Ranked #76 of 158 Hotels in Melbourne
Southampton, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent location for exploring Melbourne”
4 of 5 bubbles Reviewed 31 March 2012

We arrived early in the morning on the overnight train from Sydney and asked if it would be possible to check in early. This was no problem and were even given a room upgrade. The room was good with views over the river and convention centre. Breakfast was excellent. We took advantage of the 30 minutes free wifi per day in the lobby area which was enough time to catch up on our emails. The hotel is in an excellent location for the free tram which we used to travel around the city. There are restaurants along the river although some are expensive.

Room Tip: Ask for a river view room.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jones1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,363 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (412)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Australia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

Good hotel if travelling for business. Comfortable bed and hot shower. Park in the Wilson's carpark for $14 rather than $35 for valet...it is only a 200 metre walk. Breakfast in the lobby bar for me was also a better option than the lower floor buffet.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Aussie001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

We have stayed at the CP a couple of times now. Usually to attend Conference just across the river. It is well located for Conference centre, Casino, restaurants and a few blocks to some excellent shopping. The rooms are fine, some a bit smaller than others, nice ambience, bar and restaurant just off reception. All in all if the price suits your budget, don't hesitate.

  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gblyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

Nice hotel which is located right in the city centre with a waterfront view of the docklands that has tram access right outside the door. Staff are very friendly, food was great.

There are no power points next to the bed which I thought was rather odd considering most people have their mobiles charging with their alarm over night or would be on their laptops working while watching tv. Also half of the bed is in front of the tv and you can tell that is where guests generally sit as the other side of the bed was hard. Over all good experience to Melbourne.

Room Tip: Dont get one that is right on the edge of the building as the room is an odd shape.
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kutiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review, 5 April 2012
Dear Kutiel,

Your honest review on Trip Advisor about your recent stay at our hotel is appreciated!

It was pleasing to read that you enjoyed the service at Crowne Plaza Melbourne, and our location allowed you the opportunity to explore our city.

Thank you also for your feedback about the powerpoints beside the bed. We are in the process of addressing this and the work will be completed in July 2012.

We do hope that you will return to Melbourne soon, and stay with us again.

Regards,
Crowne Plaza Melbourne Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
113 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 25 March 2012

Spent 2 nights at the Crowne Plaza on the waterfront with my wife and got a Platinum Priority Club member upgrade to a riverfront king room. We were on a holiday break with just one work-related meeting in the city for me.

Yes this is a very good location; yes the lobby is very plush and impresses; yes the concierge desk and the rest of the staff are very helpful and friendly; yes the rooms are great and the CP really do have very comfortable beds and pillows but no, this isn't great value for a European with the currency exchange rate but then nothing is good value for a European in Australia at the moment. But the big bugbear, an old chestnut with me, is the internet access which is expensive at AUD$22 for 24 hours but which is choked at 300 MB download after which it reduces to crawling speed, which I didn't trust a skype call with. That's a bummer if you're trying to do business and after my download amount peaked, I was then charged a second 22 dollars during the same day. 66 dollars for internet over a 2-day visit. Maybe this is Australian culture about the internet which isn't generally available without paying and maybe this is because they don't cater for the business tourists in Australia but I felt really stung by this and when I'm next staying in Melbourne in a couple of months time I won't be staying at the CP.

Room Tip: Waterfront rooms not only have better views but are more roomy because of the shape of the building.
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  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review, 27 April 2012
Dear HI---fan---Dub,

Thank you for staying with us. I am so happy to hear you enjoyed our hotel and services. I am sorry to hear you would not stay again because of the cost of internet. We find that our internet fees are very comparable to other hotels of this level in the area. If you do stay again and experience problems with the download speed, please let us know. We are happy to help.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Melbourne

Property: Crowne Plaza Melbourne
Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Docklands
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#71 Luxury Hotel in Melbourne
Price range (per night): ₹ 8,771 - ₹ 20,683
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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