Stayed in room #2537
Staff called 'Janet' at the reception was very kind and professional when organising 7 rooms for our colleagues. I couldn't ask for a better service! Thanks Janet!
I had my jacket dry cleaned but its buckle was broken. The hotel offered compensation for this and this process was quick and professional.
Professional and friendly reception staff.
Great view of the town from the room.
Room was very quiet, no noise from the hallway.
Large, comfortable bedding.
Great layout and style of the bathroom.
Gym and pool facilities were impressive.
No clear instructions where to go for buffet breakfast. There were quite a few guests, including myself, who went to Mr. Hive (level 1) for breakfast when it's actually on Level 28.
Shower head not detachable.
Staff who cleaned my room kept removing/taking my room key card from the slot everyday.
Cleaning staff left cleaning gears in the room.
Barista at Mr. Hive and at the buffet breakfast (same barista) wasn't professional nor friendly at all. He was even rude at sometimes when serving coffee to my colleagues. It was unfortunate that I had witnessed this from two separate venues.More
- Free Wifi