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All reviews the crowne plaza hindmarsh square red salt redsalt restaurant rundle mall steam room valet parking car park pillow menu good size around the corner room service modern hotel business hotel standard room buffet breakfast late checkout
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Reviewed 7 April 2018 via mobile

We stayed here for our 20th wedding anniversary and on a family recommendation.
Clean I’m big on this and no issues here.
Bed and pillows very comfortable.
Our view from the 13th floor was pretty good, at night the lights are lovely.
We dined at Salt - The Pullman’s restaurant. Initially we weren’t going to but were very happy with the choice. Our waitress so lovely. Our meal choices- rib eye and beef cheek were great choices cooked to our liking ! We passed our compliments to the waitress who in turn advised the chef who came over to thank us for our review. Desserts, the cheese cake and panna cotta again no complaints.
Only thing is the valet parking gets so congested that we didn’t use it when we arrived.

Stayed: April 2018, travelled as a couple
Thank King0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole C, Manager at Pullman Adelaide, responded to this reviewResponded 15 April 2018

Dear King0811,

Congratulations on your wedding anniversary and thank you for choosing to celebrate your special occasion with us !
I was pleased to read you enjoyed all aspects of your stay, in particular the comfortable bed and your dining experience.

I am also pleased to advise that soon we will be offering a self parking option besides the valet parking.

Thank you again for your feedback and we hope to welcome you back soon.

Kind Regards,

Nicole Chamorro
Operation Managr

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

From our welcome at reception, to the initial drink in the bar, to the valet parking, we found the service and facilities top drawer. We also loved the location, the beds and how quiet the place was. Will happily return.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Kellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole C, Manager at Pullman Adelaide, responded to this reviewResponded 15 April 2018

Dear Kellie M,

We very much appreciate your comments regarding your stay at the Pullman Adelaide.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Nicole Chamorro
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Great location next to the Rundell St Mall. 15 min walk to Adelaide Oval, Adelaide Zoo and Adelaide Train Station.

Nice rooms, comfy bed. Made it hard to get up in the mornings!

Good Gym and a nice little indoor lap pool.

Would definitely recommend.

Stayed: April 2018, travelled solo
Thank epsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole C, Manager at Pullman Adelaide, responded to this reviewResponded 15 April 2018

Dear epsone,

Thank you for your review of your stay at the Pullman Adelaide !

I was pleased to read you had a comfortable stay with us and enjoyed all aspects of your stay, in particular the location of the hotel, the comfortable beds and the gym and pool.

We look forward welcoming you back in the near future.

Kind Regards,

Nicole Chamorro
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Stayed here during Adelaide fringe. Comfortable hotel in central location. Good sized rooms and amenities. Reception staff pleasant and helpful. We attempted to eat in restaurant one evening and were shown to our table and given menus. 30 mins later we had not even been offered water. We decided to leave and handed back menus and asked for our accor card back which was given with no one enquiring if there was anything wrong. Another table appeared to be having a similar problem. Not sure if there was staff shortage that night. Had drink another night with no problems with service.

Stayed: March 2018, travelled as a couple
Thank grannyca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole C, Manager at Pullman Adelaide, responded to this reviewResponded 15 April 2018

Dear grannyca,

Thank you for your feedback of your stay with us at the Pullman Adelaide.

I was pleased to read you enjoyed a comfortable stay in our hotel, and in particular enjoyed the location of the hotel, the size of the rooms and the service provided by the reception staff.
However I would like to sincerely like to apologize for your unsatisfactory experience in our restaurant. I will ensure to have our Food and Beverage Manager follow this up with the team.

Thank you for bringing this to our attention. It is due to feedback like yours, we can continue to enhance our services and products.

I hope we will be able to welcome you back in the near future and provide you with a better experience.

Sincerely,

Nicole Chamorro
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

This centrally located hotel offers all that you need for a lovely stay,
Check in was a warm and friendly experience with 2 out of our 3 rooms ready upon arrival mid morning, so we could use bathrooms and drop our hand luggage in!
The rooms are big and so comfortable, with quite dark and masculine decor.
Nothing pink nor fluffy in sight! The bed is heavenly with unequalled comfort!
The staff continued to be professional, yet fun. The Manager of Client Experience, Steven certainly went out of his way to enhance our experience. From providing fresh fruit and Easter chocolate to ensuring a cab was booked and ready in time. The fact that he remembered our names was impressive.
The only down side was very slow service at breakfast at 8 am. It was incredibly busy so that was understandable.

We visited the Impressionist exhibition ( Art Gallery) and the Victorian Fashion Exhibition at Ayers House. a stunning 24 hours in Adelaide.

  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank disey_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole C, Manager at Pullman Adelaide, responded to this reviewResponded 15 April 2018

Dear disey_10,

We very much appreciate your comments regarding your stay at the Pullman Adelaide.

It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular with Steven. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Nicole Chamorro
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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