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Reviewed 1 November 2018

We stayed at the Ville resort for a short stop over . We had an amazing resort apartment. The ville has recently had a make over worth many millions of dollars and you can see . Every part of the resort is beautiful. Our apartment had views of magnet island and the coral sea as well as the beautiful new pool . We dined at the many restaurants that are available . Nothing is to much for any of the staff they are all so pleasant which makes your stay even more enjoyable. We will definitely go back and stay at this lovely resort.

Room tip: ask for a resort room
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank gina b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVilleResortCasino, Manager at The Ville Resort-Casino, responded to this reviewResponded 1 November 2018

Thanks so much for the amazing review Gina. We're glad to hear that you enjoyed your stay and hope you'll come back to visit us again soon.

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Reviewed 31 October 2018

Returned again to Ville Resort Townsville. Once again stayed in excellent completely renovated room on the 15th floor, nothing to complain about here. Room is a good size, comfortable bed, air conditioning worked very well and room was very clean.

Check in and check out were both smooth and staff always had a smile on their face.

Will continue to stay at the Ville next time in Townsville.

Definitely recommend the renovated resort rooms.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank DAVIDMB8093LE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVilleResortCasino, Manager at The Ville Resort-Casino, responded to this reviewResponded 1 November 2018

Wow - thanks so much for your amazing review David! We're so pleased to hear how much you love staying with us. See you again next time!

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Reviewed 29 October 2018 via mobile

We headed to Townsville for a boys trip late October. Have been a couple of times before the Reno and all were impressed with the new look pool and bar area at the back. The Quarterdeck is really well done and attracts a good crowd Friday night and Sunday. Rooms are well set out and comfortable. Well worth the visit.

Date of stay: October 2018
Trip type: Travelled with friends
Thank Eggo1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVilleResortCasino, Manager at The Ville Resort-Casino, responded to this reviewResponded 30 October 2018

Thanks for the fantastic review Eggo! Happy to hear you enjoyed your stay with us. Hope to see you back again soon!

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Reviewed 24 October 2018 via mobile

Stayed one night on a business trip.

Rooms are large, modern, clean, comfortable and well maintained.

Excellent friendly staff.

Both formal & informal eating options available.

Located close to the water with great sunsets.

Date of stay: August 2018
Trip type: Travelled on business
Thank granite2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVilleResortCasino, Manager at The Ville Resort-Casino, responded to this reviewResponded 25 October 2018

Thanks for your fantastic review granite! We really appreciate you taking some time to let us know about your stay. Hope to see you back again soon!

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Reviewed 22 October 2018 via mobile

Arrive at 8.30 in the downstairs restaurant only to be told you are not able to order ala carte. Told to go to the casino cafe at 9.00am as they will make toasted sandwiches. Wait for half an hour. Go to the cafe only to be told no toasted sandwiches available until 10.00am. No vegetarian or vegan food in the counter to choose from all with egg. Miserable staff. Very disappointing. No hand towels in the toilets. Coffee served in cheap takeaway cups. Reno Looks nice Sad they can’t follow through with the poor service!!

Date of stay: October 2018
Trip type: Travelled on business
Thank gypseyelite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVilleResortCasino, Manager at The Ville Resort-Casino, responded to this reviewResponded 22 October 2018

Hi gypseyelite - We're so sorry to hear that you received poor service during your visit. Thanks for letting us know.

We'd like to have a chat with you to find out a little bit more about your experience. Can you please email us with your contact details and someone will get in touch shortly - tsv.marketing@the-ville.com.au.

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