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“Great spot to stay in Townsville.” 4 of 5 bubbles
Review of Oaks M on Palmer

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Oaks M on Palmer
Ranked #7 of 42 Hotels in Townsville
Certificate of Excellence
Toowoomba, Australia
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great spot to stay in Townsville.”
4 of 5 bubbles Reviewed 24 February 2012

Stayed here while on business. Great rooms setup with kitchenettes which is ideal for longer stays. Pub at the front of hotel serves god pub meals. Need to venture further done the street if you are looking to buy breakfast.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tannaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks M on Palmer, responded to this review, 27 February 2012
Thank you for your feedback on Oaks M on Palmer. We are very pleased to hear that you enjoyed your stay with us and we look forward to accommodating you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
    179
    187
    59
    13
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

I stayed in Room 104A, and although i was aware that some rooms in thie apartment hotel were small, this particular one was not. It is quite large with a flat screen TV (which I could not figure out how to turn on!), kitchen, Queen bed and couch.
Really nice hotel, except for one thing.
The pillows.
I found the pillows uncomfortable, but I carry my travel pillow with me so that was not an issue. If you have a neck problem, you might find it annoying.
Otherwise I recommend this place and will return here again for business.

Room Tip: Make sure you ask for Studio. This cost me $124 from Bookings.com
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank familytraveller5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks M on Palmer, responded to this review, 17 February 2012
Thank you very much for your review of Oaks M on Palmer. It is great to read that you enjoyed your stay and would return again.

We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 February 2012

I stayed here on a recent overnight business trip. Pretty difficult to find as even though I had described to the cabbie that it was Hotel M or Oaks M we still ended up at the wrong Oaks on Palmer and I had to double check the street address to end up in the right spot.
The entrance to the hotel is fairly unspectacular as it is set back from the road and you enter the foyer from what looks like an industrial car park.
I had efficient but not friendly service from the counter staff. Initially my room key was programmed wrong so I had to head back to reception for another try.
The room itself was furnished well and was very nice and clean. It had a sofa in the "lounge" area for chilling out and watching telly which is always good.
My view from the balcony was at the back of the property and looked out over Townsville and off to the mountains (no sea view unfortunately) but still a nice pleasant outlook.
A couple of gripes with the room itself - the TV channels had to be reprogrammed and the hot water pressure in the shower was terrible.
From a positioning perspective you are better off at the other end of Palmer St which puts you closer to restuarants, the newly refurbed town centre (old mall) and the strand.
All up this place was satisfactory - highlights were the room fit out and decor which were high quality. Lowlight was probably the location and a couple of minor hiccups with the room.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DarrylO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks M on Palmer, responded to this review, 7 February 2012
Thank you for your review of Oaks M on Palmer. We appreciate your suggestions for improvement and these have been forwarded to the Hotel Manager for consideration.

We do hope to welcome you back to one of our Oaks Hotels & Resorts properties again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katherine, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 10 January 2012

Stayed here for 3 nights, but totally regret due to the fact it was so tiny, we should have really stayed at the Oaks at the start of Palmer Street in a 1 or 2 bedroom apartment. The location is right on the very very end, close to industrial area. Be prepared for noise such as garbage trucks on the lower levels ( we were on level 3 ). It is also a bit of a walk to the main CBD area. On the plus side though the room was so clean and brand new, and amenities were excellent. Pub below was also very good and we enjoyed our evening meals and drinks there during our stay.

Stayed January 2012, travelled with family
Helpful?
1 Thank JCJ2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks M on Palmer, responded to this review, 12 January 2012
Many thanks for your review of Oaks on Palmer. We are happy to hear that you found the room clean and enjoyed The Metropole Hotel downstairs. However, it is disappointing to read that there were elements of your stay that left you feeling unsatisfied. Please accept our apologies for the inconveniences you suffered.

We do hope you will stay with Oaks Hotels & Resorts again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

I gave now stayed at these apartments twice & have been impressed with both their service & the suitability of the apartments for the business traveller. My first visit did get off to a rocky start as my room was directly over the pool area of the backpackers hostel next door -& their late night party, however when I brought this up with staff the next dayvthe quickly gave me a change of room. It is great being close to a large rangevof restaurants, seafood takeaway & great coffee but yo alsohave the option to cook in the apartment.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deborah4341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oaks M on Palmer

Property: Oaks M on Palmer
Address: 81 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#4 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#6 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
Price range (per night): ₹ 5,713 - ₹ 10,216
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
Official Description (provided by the hotel):
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 
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Also Known As:
m Hotel Townsville

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