Thought I will have great time, but the moment I entered the room, it looked as if it has not been maintained for several months. Bathroom door was broken. Fridge, Iron, Microwave very old and worn out. No complimentary drink or milk. While booking the room, snaps looked spectacular but in reality nothing of that sort. The blinds were very old and dirty and some of them not working , thus light was coming in at night from outside. No room service. Called them up at 7 pm and the call got transferred to a lady sitting somewhere else and she said someone will reply when reception opens at 9am in morning. Nobody followed up. Nobody came to clean up the rooms for the four days we stayed there. Called them to change the toilet rolls and they replied that we will have to pay for that and that also someone will come in morning at 9am.. Cant believe it. When I booked over phone they promised the room will be on 7th floor and once we reached there we were given 3rd Floor. When I told them that 7th floor was promised they said it cant be. Will never go there again.
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- Also Known As:
- President Holiday Apartments Hotel Surfers Paradise
- President Holiday Apartments Gold Coast/Surfers Paradise