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“Poor Service”

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President Holiday Apartments
Reviewed 13 January 2012

Thought I will have great time, but the moment I entered the room, it looked as if it has not been maintained for several months. Bathroom door was broken. Fridge, Iron, Microwave very old and worn out. No complimentary drink or milk. While booking the room, snaps looked spectacular but in reality nothing of that sort. The blinds were very old and dirty and some of them not working , thus light was coming in at night from outside. No room service. Called them up at 7 pm and the call got transferred to a lady sitting somewhere else and she said someone will reply when reception opens at 9am in morning. Nobody followed up. Nobody came to clean up the rooms for the four days we stayed there. Called them to change the toilet rolls and they replied that we will have to pay for that and that also someone will come in morning at 9am.. Cant believe it. When I booked over phone they promised the room will be on 7th floor and once we reached there we were given 3rd Floor. When I told them that 7th floor was promised they said it cant be. Will never go there again.

  • Stayed: January 2012, travelled with family
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2  Thank TRAVEL2195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 - 98 of 116 reviews

Reviewed 29 December 2011

Reception was closed on a Saturday afternoon, at 1pm, December 24th. Struggled to get in. Gave us room with no air con, when booking featured air con. was shocked when I showed him my booking confirmation with air con. First room w/ no Air Con, was spotless. Nicely refurbished, new floor tiles, bench tops, appliances, fridge, 32" LCD tv, Leather couch, queen size bed and very clean. Second room with Air Con was rubbish. Not refurbished, old appliances, old fridge and TV. Air Con filter filthy. Dust everywhere. Only half toilet paper provided. Could NOT believe the difference from the first room they gave us. Felt like leaving. Location wise, it's unbeatable for what you pay, if you don't mind about the room. View from the room, is average. Mind you, 1 bedrooms, superior and standard don't face Ocean directly. Two bedrooms are the ones that face the ocean. Would not stay here again. Worth paying extra $50 dollar a night to stay on a proper hotel room with built in kitchen, that are plenty in offer around Surfers Paradise.

Room Tip: Only Two Bedrooms face Ocean Directly.
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  • Stayed: December 2011, travelled as a couple
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2  Thank Fabio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2011

The managers went out of their way to be helpfull. Unit was clean and views were great.

  • Stayed: November 2011, travelled with family
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2  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2011

We loved our 3 night stay at Holiday Apartments, the staff was friendly and our one bedroom apartment was lovely. It was clean and had everything we needed. The location is great, right on the beach and close to all the restaurants and shopping. We would defiantly recommend President Holiday Apartments and would love to stay there again!

  • Stayed: November 2011, travelled as a couple
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Thank Kristofer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

Beautiful Beachfront Ocean Views, Heated Pool, everything you want, great room.

Room Tip: Ask for Ocean view room.
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  • Stayed: November 2011, travelled as a couple
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Thank Travis05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about President Holiday Apartments

Address: 29 Northcliffe Tce, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 123 Speciality Lodging in Surfers Paradise
Price Range: ₹ 6,827 - ₹ 21,193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — President Holiday Apartments 3*
Number of rooms: 34
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Also Known As:
President Holiday Apartments Hotel Surfers Paradise
President Holiday Apartments Gold Coast/Surfers Paradise

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