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35 - 40 of 197 reviews
Reviewed 10 September 2016 via mobile

It's not awful. The staff are nice and I wouldn't say they're unfriendly. However they do knock on your door every morning (8/9am!!) to either change your bins or offer cleaning services. Which, when you're hungover isn't ideal.

The room, on the other hand was abysmal. It's a lovely room as far as hostels go, and the beds are very comfy. The bathroom is fine too, with a very big mirror. The SMELL in my room was absolutely foul, and it was generally damp. This made me and my friend SO ill we couldn't leave the room for two days! It's only once I got cabin fever and staggered outside that I started to feel better and realise it was my bedroom making me ill! I'm so under the weather and haven't been able to enjoy my time in the Gold Coast because of it. Cleanliness is the main issue here.

Date of stay: September 2016
Trip type: Travelled with friends
Thank texnbo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2016

Really enjoyed staying here. Stayed in one of the apartments which had 2 rooms, a generous living area and a balcony. For a group of friends or two couples this place was perfect if you just wanted an affordable place to crash or a place to kick off some pre-drinks before hitting the town. Loads of fun activities at the hostel, bar, tennis court, basketball, tv and games room and a shuttle bus to get in and out of town or to the airport. Crew were amazing, got everyone involved and good tips for where to go and how to get there.

Date of stay: June 2016
Trip type: Travelled with friends
1  Thank Zinky5127
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2016

Loved this hostel. The staff were all excellent and they make sure you are having a good time. They plan lots of socials which were really good fun! The room was pretty standard for a hostel but had the added bonus of a bathroom which was really convenient. They run shuttle busses into the city and to the greyhound bus terminal which was really handy. Would definitely stay here again!

Date of stay: July 2016
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank HayleyMarks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2016 via mobile

Awesome hostel, they have events most nights and it's very social. Staff are friendly and even come out with you on some nights. Common areas are very well maintained and plenty of games and such for entertainment! Great pool and there's a tv room with ping pong table. We stayed nearly a week in our campervan and would stay again.

Date of stay: August 2016
Trip type: Travelled as a couple
Thank JadeEb89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2016 via mobile

Firstly, upon check in there was a form to fill in which took way too much personal information. I asked why they needed all the details and was told that queens land government required they took them. I believe this is rubbish as no where else in queensland took this information.

Secondly, EN SUITE is not what we were given. It was an apartment with 2 bedrooms (the second occupied by 2 other people) with a bathroom to SHARE and a separate toilet to SHARE. There was also a kitchen and reasonable size lounge with a sofa and dining table.
Had this not have been advertised as an en suite this would have been a very decent size and good to only be sharing with 2 others. However that was not the case. If this had been advertised as shared then we would have booked somewhere else which was also shared at a cheaper rate.

We had a busy few days planned at theme parks, he we not then I would have complained and asked to be moved, we probably refunded and booked somewhere else.

We paid $25pp deposit for keys, my set didn't lock the bedroom door. Unfortunately I only found this out the day before check out.

The bed was pretty uncomfortable, we were given one pillow each. This was acceptable but we were given a sheet and 2 blankets instead of a quilt, it may be a warm area but it is winter!

The free laundry machine happened to be out of order but the paid machines worked. That's very convenient.

You have to pay a deposit to have plates and bowels and a mug in your kitchen.

The swimming pool is a sitting pool, absolutely no room to swim as it is very small.

Then at the end of your stay when you check out you are required to strip the bed completely and take sheets and pillowcases down to reception (whilst carrying bags/cases).

I'm not actually sure what we paid for here when we were expected to take off our own bedsheets and were not even supplied with plates etc.

The staff seemed nice enough, especially when they came to our room as they had written down that we were checking out a day earlier even though we had paid for 3 nights upfront.

I would never stay here again nor could I recommend to anyone else.

Like I said if we had not been busy every day I would have stayed elsewhere.

Very disappointing.

I would strongly suggest changing the en suite rooms to shared bathrooms on all websites.

Date of stay: July 2016
Trip type: Travelled as a couple
Thank joannemQ7163ZG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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