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“Amazing views from the lifts!!” 4 of 5 bubbles
Review of Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
Ranked #6 of 33 Hotels in Surfers Paradise
Certificate of Excellence
Sheffield
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Amazing views from the lifts!!”
4 of 5 bubbles Reviewed 10 March 2012

First visit to Surfer's Paradise. Although this hotel is advertised as being in Surfer's Paradise it is nearer Broad beach. Surfer's Paradise centre is approx 40 mins walk away - whereas Broad Beach is 20 mins away.

Lovely large pool in the grounds of the hotel however the beach is 5 mins stroll away.

Stayed here on a B&B basis and found the buffet breakfast great. Large selection to choose from, never left hungry.

Rooms were great, spotlessly clean. Reception staff very helpful.

Room Tip: All rooms are good - however 26 storeys so if scared of heights don't be scared to ask for a low...
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UpTheOwls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
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English first
Brisbane, Australia
1 review
4 of 5 bubbles Reviewed 6 March 2012

Did a last minute deal for our room which was excellent. Two double beds, in good condition, ocean views and joy oh joy the option of turning off the aircon! We had fresh sea air & the rolling waves making us delighted we had chosen Crown Plaza. The tea & coffee facilities were an unexpected bonus. Plenty of good parking.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank sharonjpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 March 2012

My Husband and I stayed here for our anniversary, we booked a bit last minute and had trouble finding decent affordable places due to it being indy weekend. Check-in was easy, the parking is great, plenty of parks and easy walk to the lifts. The room was great, spacious, great big bathroom, nice and light with floor to ceiling windows, and an amazing view out to the ocean. The balcony was interesting, just wide enought to fit 2 chairs facing each other and a small table, but it was still great to have to look out at the view. The staff were a little slow at assisting, however I think this was due to how busy it had been with the indy happening. All in all however a great weekend!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MicaTed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 26 February 2012

Check in was efficient and staff were helpful. The beds were comfortable and the room was nice and quiet. The staff were pleasant and efficient. It is an older hotel but still quite pleasant.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

I normally love staying here but my latest stay has me looking for an alternative for my next trip to the Gold Coast.
Check-in was efficient and the staff were really nice and helpful.
We were on the 3rd floor, perhaps the lower you stay the lower the standards of cleanliness are. After reading a review on here about checking towels, I thought I'd amuse myself and do just that after showering-I'm glad I did because there were stains on the towel. For a hotel this size I doubt it is that hard to replace A towel.
When we returned the next afternoon, it was almost as if there was no effort put into the bathroom. You know how you walk in after housekeeping has been and you can tell towels have been changed and toiletries replaced? It looked like they had grabbed the new stuff and just chucked it down.
After sitting in the room for about 15mins we noticed a trail of ants marching across one of the double beds, so after squashing them(and leaving them so housekeeping could see them), we rang for them to come change the bed.
It was raining while we stayed here so never went on the balcony, which was good because it was really small.
Breakfast downstairs was alright, staff were great.
Room service was okay, efficient.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Parb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidMBrown, General Manager at Crowne Plaza Surfers Paradise, responded to this review, 7 March 2012
Many thanks for your review and I wish to extend my most sincere apologies for the problems which you experienced with the housekeeping standards in your room. Please rest assured I have followed up accordingly with my team.
I am very sorry this visit did not meet your expectations from your previous stays with us and I do hope you will give us the opportunity to redeem ourselves at some time in the future.
David Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Surfers Paradise

Property: Crowne Plaza Surfers Paradise
Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
Price range (per night): ₹ 6,419 - ₹ 12,839
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Official Description (provided by the hotel):
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast

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