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“find some were else to stay”
Review of Mantra Sun City

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Mantra Sun City
Ranked #11 of 31 Hotels in Surfers Paradise
Reviewed 3 March 2012

This is the second time i have stayed in the Mantra sun city ...But it needs some money spending on it the rooms are getting a little out dated the back was falling off one of the chairs in the room..The in door pool needs a good clean the tiles have scum on them ..Dispite the reception having two mobile numbers failed to let us know when our room was ready and kept us waitng .after letting them know that we had arrived and gone for breakfast.. but still no call they just could not care less...stay some where else there is lots of accomadation on the gold coast

Room Tip: Donot expect connecting rooms even if you ask and book in advance
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  • Stayed: February 2012, travelled with friends
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Thank jitterbugg1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,804 - 1,808 of 2,029 reviews

Reviewed 1 March 2012

We had an oceanview 1-br apartment. The place was clean and comfortable. The pots and pans are a bit too old and dirty even we didn't intend to use them anyway, Their spa and sauna is one of the best I've ever been to. The staff there are mostly courteous and friendly. Their facilities are still accessible for the rest of the day even after checking out of our room. If we had known this earlier, we wouldn't have made other plans but to stay in their pool a bit longer.

  • Stayed: February 2012, travelled as a couple
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Thank Joycie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

We recently spent one night at Mantra Sun City on our way back up the coast. We stayed in a 2 Bedroom Oceanview Apartment. The apartment was massive and had tremendous views over the beach below. The living area in particular was huge and had views in 3 different directions. Everything was clean, and the beds were very comfortable. We had some takeaway dinner from Sayas and it was very good value for money. Unfortunately it was only an overnight stay as the kids would have loved to spend far more time on the waterslides, and in the various pool areas. It was terrific that there was a lifesaver on duty as not many properties provide that service. Hopefully next time we will stay for a couple of nights extra.

  • Stayed: February 2012, travelled with family
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1  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

First room was filthy and had a broken air conditioner. We waited nearly 45 minutes for someone to come up and inspect the room. Eventually we went down to the front counter to complain.

The buffet breakfast is over priced for what you get. I recommend you walk to the nearest cafe for breakfast. I can say however the pool area is very clean and family friendly, so it's not all bad. Compared to other stays at the gold coast, I don't think we would stay here again.

  • Stayed: February 2012
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Thank Olm_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

We stayed in a 2 bedroom ocean room which really didn't face the ocean. We only got the side view of the ocean. The apartment I would have rated as a 3 star as furnishings were not as up to date . The carpet was older too. We did request for a reburshised unit but were told that this was the best they could do. Also the apartment was not very clean on arrival. Rotten food was sitting in the dishwasher which gave a foul smell. The microwave was not clean inside, mould was above shower ceiling, All ceiling fans were covered in dust and had not been wiped down. In the end we had to spend the first 30mins of our arrival cleaning it all ourselves.
The duty manager offered to steam clean our carpets, but we were not impressed with that as a solution. Our children have allergies to dust,mold so it was crucial that everything be clean!

Room Tip: Be specific in what you request.
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  • Stayed: February 2012, travelled with family
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Thank Roland T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
Price Range: ₹ 6,778 - ₹ 33,226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Official Description (provided by the hotel):
Mantra Sun City offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches. Facilities include a heated indoor pool, outdoor lagoon with its own sandy beach and dragon waterslide, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade. Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Mantra Sun City Gold Coast/Surfers Paradise

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