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Ed T
Sydney, Australia

Fantastic room with spectacular views.

5.0 of 5 bubblesReviewed 3 weeks ago
Great stay, fantastic location, very comfortable and quiet room, with spectacular views and outstanding facilities. Couldn't fault the rooms and we look forward to returning soon.
In the heart of surfers with plenty of great restaurants and lots of variety very close by. The beach is right across the esplanade and it all so convenient.
The only slight down side was the wait for a lift during busy periods.
Date of stay: November 2024
Room Tip: The lifts can be a little slow during busy time such at around 10am check out and 2pm check in...
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise, responded to this review
Responded 3 weeks ago
Hi 453edt,
Thanks for providing such positive feedback regarding your recent stay at Peppers Soul.
It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team.
Hopefully we can welcome you back again soon!
Warmest regards
Guest Service Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,872)
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All reviews the gold coast amazing views indoor and outdoor pools bedroom apartment across the road perfect location steam room your doorstep spa bath ocean view full kitchen great facilities main bedroom cavill avenue family holiday car park floor
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Reviewed 3 weeks ago

Great Location - family weekend with adult children so the 3 bed apartment allows us all to stay together - heaps of places easy walking distance and self contained means you can enjoy the room and the specular views! Beach just a few meters across the road! Great Place.

Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank samleecam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise, responded to this reviewResponded 3 weeks ago

HI Samleecam,
Thanks for providing such positive feedback regarding your recent stay at Peppers Soul.
It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team.
Hopefully we can welcome you back again soon!
Warmest regards
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Absolutely amazing stay
3 nights Level 13 October 28-31 2024
The view was absolutely breathtaking.
The room was very spacious and high quality. The beds were so comfortable we stayed in a three bedroom suite where there was ample room for everybody with an amazing outdoor entertaining deck.
The room comes with a fully utilised kitchen and a plumbed in fridge which provides ice cold water and ice cubes.
The room also comes with a washer and dryer to wash your clothes on a daily basis.
The main bedroom also comes with an ensuite that has a double basin, shower and a spa bath.
You look out to the main beach of surfers Paradise where you can enjoy the views of the whales breaching just in front of you
We will definitely be back there again.

Room tip: Check in is at 2 pm. Checkout is at 10 am There is a car park underneath the building with a height restriction to 2.2 m and situated at B3.
Date of stay: October 2024
Trip type: Travelled with family
Thank Adventure56081177927
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise, responded to this reviewResponded 4 weeks ago

Hi Adenture56081177927,
Thank you for taking the time to share your wonderful feedback with us. We're absolutely delighted to hear that you had an amazing stay and that our three-bedroom suite on Level 13 exceeded your expectations!

It sounds like you were able to make the most of the spacious layout, the fully equipped kitchen, and all the amenities designed for convenience and comfort. Our team is especially thrilled to hear that you enjoyed the breathtaking views and had the chance to witness the whales right from your suite – it truly is a remarkable sight!

We're so pleased you found the suite’s features, such as the plumbed-in fridge and laundry facilities, added to your experience, and that you could relax in the comfort of the ensuite spa bath and double basin.

We would be delighted to welcome you back for another memorable stay and hope it will be just as special as your recent visit. Please do not hesitate to reach out if there’s anything we can assist with for future stays.

Warm regards,
The Guest Service Team

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Reviewed 4 weeks ago

From check in to checkout my stay was amazing and the staff were very helpful, on the 29th floor 2 bedroom ocean views. The apartment very comfortable with everything you would need. The view of the ocean was beautiful sitting on the balcony watching the sun come up. Close to restaurants ,shopping, attractions and public transport, couldn't ask for a better place to stay.

Date of stay: October 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 160leisaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise, responded to this reviewResponded 4 weeks ago

Hi 160leisaw,
Thanks for choosing Peppers Soul for your recent visit.
We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon!
Warmest regards
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

My friends and I recently stayed at the Soul on the Espanade at Surfers Paradise. The staff were great and the 3 bedroom suite we stayed in was very comfortable. The suite had a sea view and was north facing. The balcony was well protected from wind and rain. The Soul is well placed and a 1 minute walk to Cavill Avenue. Well recommended

Room tip: If you get a room with a balcony, get one that faces north. This will shelter you from the southerly winds
Date of stay: October 2024
Trip type: Travelled with friends
Thank marcusbB4361JN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise, responded to this reviewResponded 4 weeks ago

Hi marcusbB4361JN,
Thanks for providing such positive feedback regarding your recent stay at Peppers Soul.
It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team.
Hopefully we can welcome you back again soon!
Warmest regards
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2024

Had an amazing holiday! Pepper’s provided great customer service and facilities. Easy check in and out and very convenient as they offer free parking spaces which is very important to me. We would definitely come back and convince our family and friends to stay here. Thank you, Pepper’s Soul SP!

Date of stay: October 2024
Trip type: Travelled as a couple
Thank darrelle m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise, responded to this reviewResponded 27 October 2024

Dear darrellem2024,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing holiday with us at Peppers Soul. It’s great to know that you enjoyed our facilities and experienced an easy and smooth check-in and check-out process.

We understand how important convenience and free parking can be for our guests, and we’re delighted that this added to your experience. Your intention to return and recommend us to your family and friends truly means a lot to our team.

Thank you once again for your kind words, and we look forward to welcoming you back on your next visit!

Warm regards,
Guest Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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