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Ellemay 🍹🐠🐳
Sydney, Australia

Excellent location 🌴🌴🏖🏖🏖

4.0 of 5 bubblesReviewed 19 Jan 2018via mobile
We dropped into Pepper Soul for dinner at the signature restaurant Seascape & had a very enjoyable evening.

The building is massive although in a fabulous location across the road from the beach with restaurants , cafes & shops st your fingertips. It’s very modern with a contemporary feel.

We were renting a house close by which we were glad we did as the hotel looked too busy for us. However, it was at peak school holiday time so everywhere was super busy with tourists & locals .

Overall - fabulous location offering everything at your fingertips. High rise modern building with 2 swimming pools , restaurants, free car parking, spa , sauna , & wifi .
Date of stay: January 2018
Trip type: Travelled as a couple
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Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review
Responded 21 Jan 2018
Hi Ellamay,

Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise.

We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon!

Warmest regards,

Ian Charlton
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews the gold coast amazing views indoor and outdoor pools bedroom apartment across the road perfect location steam room your doorstep spa bath ocean view full kitchen great facilities main bedroom cavill avenue family holiday car park floor
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Reviewed 19 January 2018

My family of children and grandchildren had a very good holiday at Peppers Soul was very good. Great building with outstanding views on levels 51 and 55. Very happy with the quality of the buiding and space of the rooms. Excellent position. Family loved their holiday at Peppers Soul.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank haroldh669
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this reviewResponded 21 January 2018

Dear haroldh669,

Thanks for providing such positive feedback regarding your recent stay at
Peppers Soul.

It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team.

Hopefully we can welcome you back again soon!

Warmest regards
Ian Charlton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018

Being a 3 bed pool apartment a couple of pool loungers on the balcony would have made it more relaxing on the fantastic balcony overall fantastically relaxing break. Will definitely be booking this apartment again

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank G3936SRannew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this reviewResponded 21 January 2018

Hi G3936SRannew,

Thank you for the 5* review of Peppers Soul,

I am happy that you enjoyed your stay here in one of our 3 bedroom plunge pool apartments and hopefully we can welcome you back again soon!

Warmest regards,

Ian Charlton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018

The location of Peppers is as good as you can get on the Gold Coast. Less than a 2 minute walk to Cavill Avenue and all its shops and resturants. There was a fantastic range of cafes and food outlets less than 5 minutes walk and the beach is just across the road. For the apartments - there is a Safeway 5 minutes walk away too. the hotel has numerous pools for adults and kids and we were pleasantly surprised when we located the outdoor BBQ kitchen with shallow lap pools for a summer nights BBQ. The Indoor and Outdoor Pools provide great options for sun relief as well. The service and assistance of all the team at Peppers was outstanding, nothing was too hard. I would absolutely return to Peppers next time.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank maxyMelbourne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this reviewResponded 21 January 2018

Hi maxyMelbourne,

Thank you for the review,

Being located in the heart of Surfers Paradise on beautiful sunny Gold Coast makes us the ideal location for family get away.

We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon!

Warmest regards,

Ian Charlton
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

Thank you for a pleasant stay and amazing customer service.I will definitely come back again.I will rate the hotel 10 for all the amazing facilities.I was very happy with the room service and quality of food.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kadejaf2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this reviewResponded 19 January 2018

Dear kadejaf2018,

Thank you for taking the time write a great 5 star review!

I am so happy to read our team were able to make you feel welcome & you enjoyed the daily service and food quality.

See you next time!

Warm regards,

Ian Charlton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

Peppers Soul , Amazing property, wonderful staff , fantastic location ! I would recommend that when in Surfers this is the place to stay.
Located across the road from the beach and next to shops and the mall

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank J4621JRdavidl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this reviewResponded 18 January 2018

Hi david l,

Thank you for the awesome 5 star review of Peppers Soul!

I am happy you had a great stay on this visit to Surfers Paradise.

We look forward to seeing you again very soon.

Warm regards,
Ian Charlton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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