Hello
Very very clean modern large rooms.
Fantastic views from our balcony.
Hotel was very clean and housekeeping was excellent.
With out doubt a place to stay and relax.
Restaurant food was good and staff friendly.
Che
Thank you
Dear mvm40,
Thank you for the review,
We are pleased that you enjoyed your stay here and found the views fantastic and the rooms very clean.
Until next time!
Warmest regards,
Ian Charlton
Front Office Manager
We thoroughly enjoyed our time at Peppers Soul and we're very impressed with the the property's facilities and friendly helpful service, we look forward to returning in the future and would like to be informed of any specials or hot deals that may occur.
Dear michaelhO5545HD,
Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise.
We are pleased that you enjoyed your stay here and we look forward to welcoming you back again soon!
Warmest regards,
Ian Charlton
Front Office Manager
Stayed 7 nights with our 9 year old son. 2 bedroom ocean view room layout was fantastic with the bedrooms on opposite sides of the main living area. Very impressed with the room and we had a great time. Nice to be so close to the beach. Only concern was I had to ask for a key to deadlock the outside balcony doors being so high up. Especially the one in our sons room. The locks where very hard to lock. Housekeeping took a few shortcuts but generally pretty good. Replacing coffee and toilet paper should happen automatically!
Dear N3404FWandreww,
Thanks for providing such positive feedback regarding your recent stay at
Peppers Soul.
It’s pleasing to read that you were very impressed with the room and had a great time. I will be sure to share your comments with the team.
Hopefully we can welcome you back again soon!
Warmest regards
Ian Charlton
Front Office Manager
Hard to find a better hotel, superbly presented with amazing views and conveniently located to the beach restaurants and shopping. The 3bedroom sky view room was spacious with excellent facilities including a full kitchen, ideal for families. You would have to look very hard to find a better pool, both indoor and outdoor. A great hotel, the only disappointment was the lack of warmth from the staff on reception, porters were better but still not at a level you might expect at such a magnificent hotel. Would have no hesitation in recommending the property for your next holiday, just don't expect too much from the staff.
Dear K7853FDrichardw,
Firstly, I would like to Thank You for choosing Peppers Soul for your recent visit to the Gold Coast and taking your time to provide us with your treasured feedback.
It was a pleasure to see the kind words from you and to hear that you enjoyed your stay with us.
We appreciate your honest feedback regarding the reception and concierge team and will be sure to share it with the team to ensure we are constantly improving.
Warmest regards,
Ian Charlton
Front Office Manager
Great location, spacious rooms for families with kids, but no locks for privacy in the main bedroom they only have a slider door with no lock, and balcony access to main bedroom having no privacy at all to enjoy the big bathroom with the spa bath over looking the ocean view.
Dear George G,
Thank you for posting your review after your recent stay at Peppers Soul.
I'm so glad to read that you found the location, room and service to be great!
Hopefully we can welcome you back again soon!
Warmest regards,
Ian Charlton
Front Office Manager
