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“Not worth the price”
3 of 5 bubbles Review of Cayman Villas

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Cayman Villas
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not worth the price”
3 of 5 bubbles Reviewed 1 May 2012 via mobile

My sister, brother and I stayed at cayman villas for 6 nights. On arrival to our rooms they were nice enough but definitely not clean..especially floors, benches and hair in bathrooms. After a snooze we headed out for dinner and on return we found our whole living and kitchen area flooded! It was coming from the next door apartment. The owners were prompt in responding to our call however they then proceeded to use a wet vac to clean up water while we tried to eat our dinner through the noise! After an hour it was decided we should be moved to a different room.. I believe this should have been the first course of action. On the morning of check out I enquire as to whether the room was free and if we could have a late check out which we were prepared to pay for.. it was, however we were told it would still be at full rate of $280! We were quite upset with this as we'd made no fuss whatsoever about changing rooms and thought it was a bit rough seeing as it was going to sit empty. We also got no thanks for staying or sorry for inconvenience on check out..not great service. Also we weren't happy about emptying bins especially as we weren't provided with gloves. The pool area was nice but the toilet and shower beside it was filthy!! Overall cayman villas was ok but for that price not up to scratch

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gosaints2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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256 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

Stayed in apartment 6. The pool was the best for adults and kids.l Little kids happy and they were very comfortable with depth etc. Highly recommended to young families like us. Kids under six. Apartment quiet and spacious. Would stay again.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TwoandFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bendigo
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

We stayed for 5 nights over Easter and would highly recommend Cayman Villas. Rooms were clean and spacious and perfect for our needs. We had a room away from the pool which I suspect was a good move.Sue couldnt do enough for us - especially after our travel agent booked the wrong bedding configurations. The only thing I would mention is no lifts - only a problem when carting luggage up and down to 3rd floor. We were woken very early one morning by inconsiderate people dragging their luggae down step by step very noisily - not sure why they didnt carry it - we found it easier anyway. We coped with it but less able people could find this very difficult.Excellent location - easy walk to beach, shops and marina. Loved it. Thanks Sue.

Room Tip: Be aware of no lifts...... and probably not too close to the pool
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeahjBendigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Lincs
Level Contributor
167 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 20 March 2012

We had pre-booked into The Meridian (across the road) but on arrival an apologetic John had to tell us that their pool was empty for maintenance, so he suggested we stay at Cayman Villas instead (John & Sue own both). We therefore ended up with a much bigger room, an apartment in fact, and from what we saw of The Meridian, better. The Cayman apartment was very spacious and well furnished, with a comprehensive kitchen and a balcony. Great infinity pool also (with no view however). Sue was also friendly and helpful, and it was very quiet when we were there, so a good stay. Easy walk (or short drive) to the local shopping area and restaurants, with plenty of choice.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ilaj99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnmer, Manager at Cayman Villas, responded to this review, 10 April 2012
Thank you for your review – it is always our pleasure to ensure our guests have a great stay at Cayman Villas or Meridian. It was a great pleasure to provide you with an upgrade in this case. We do agree with your comments about the apartment you were provided with at Cayman Villas and we sincerely thank you. At Meridian we have just completed major upgrades and have totally transformed the resort. If you return to Port Douglas we hope you stay at either of our properties as we are confident they both now offer the best value and the very best appointments and furnishings at both properties.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 19 March 2012

We recently spent a week in a 2 bedroom apartment at the Cayman Villas with our 3 year old daughter. The villas themselves were spacious, very clean, recently refurbished with modern decor and had all the basics you would need to cook for yourself (not that we did). The grounds surrounding the villa were very neat and tidy and the pool was great. It was heated to a perfect temperature and we spent some time there every day with our daughter declaring that was the best part of her holiday. The most impressive part of Cayman Villas however was the service that we received from Sue (the manager). She was so friendly and nothing was too much trouble. Each day when we returned back to the Villas our daughter would rush into reception to tell Sue all about her day and Sue was fantastic with her. We will definitely be back next year!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NicAbbyMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cayman Villas

Property: Cayman Villas
Address: 35 Mowbray St, Port Douglas, Queensland 4877, Australia
Phone Number:
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 56 Speciality Lodging in Port Douglas
Price range (per night): ₹ 11,237 - ₹ 29,999
Hotel Class:4.5 star — Cayman Villas 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Cayman Villas Port Douglas offers you the ultimate luxury tropical experience with the relaxed lifestyle of the Caribbean. Accommodation features, sumptuous living areas, large tropical balconies, air-conditioning and ceiling fans, fully-equipped kitchens with granite bench tops & spa bath in the master bathroom. The large one, two and three bedroom villas have been completely refurbished and updated to provide understated elegance, with their tropical shutters and broad terraces, terracotta tiled floors, timber furnishings featuring contemporary soft furnishings, and smart granite and stainless steel kitchens. Each villa has a spa and the two and three bedroom villas have two bathrooms, all units have their own laundry. There is a large horizon outdoor pool with shallow end for children, spa and gazebo with pool-side BBQ`s surrounded by tropical gardens and secure basement parking. ... more   less 
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Also Known As:
Cayman Villas Hotel Port Douglas

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