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“Excellent location...Friendly Staff”

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Mandalay & Shalimar Luxury Beachfront Apartments
Certificate of Excellence
Reviewed 13 March 2012

We have just returned from our 3-night stay in a two-bedroom apartment at the Mandalay. Although a whirlwind trip we thoroughly enjoyed our stay and could not be happier about our apartment which was located right next door to the smaller pool in the complex (it felt like we had it all to ourselves). I would like to make a special mention to the staff who were nothing but genuine and very helpful to us and our two small children (2.5yr & 10-month old) even lending us an additional pusher for our 2.5yr old which came in handy.

The location is brilliant and only a 5-10min walk from the main street (Macrossan). No hire car necessary if you just want to hang out in the heart of PD.

Room Tip: We stayed in Apartment #34 (2-bedroom) which was right next door to the pool
  • Stayed: March 2012, travelled with family
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3  Thank Carley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (552)
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371 - 375 of 552 reviews

Reviewed 26 February 2012

The apartment was roomy, comfortable, air conditioned and ceiling fans, fitted out with all appliances, walking distance to the beach and main street. The balcony was a delightful place to sit and have breakfast. The pools and other amenities were great. The highlight was the front desk staff. Extremely pleasant and informative. A very big thank you to them for letting us into our room early after a long trip. A must place to stay in Port Douglas.

  • Stayed: February 2012, travelled with friends
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4  Thank julphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

I stayed in the Mandalay apartment with my family in October/November 2011. It is absolutely a wonderful vacation place. It is just 2 minutes away from the beach (unfortunately due to the trees there is no beach view but you can hear sound of waves) and ca 5-10 minutes walking from the main shopping alley of Port Douglas. We were a group of 4 people and we had a 3 bedrooms apartment – indeed it was spacious, comfortable and clean (there was also a well equipped kitchen, 2 bathrooms, big balcony with a table, chairs, sofa etc.). Two ladies at the reception desk were very helpful and they managed to organize all our tours. The car parking place (garage) was also available.

  • Stayed: October 2011, travelled with family
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5  Thank Darshwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2012

Just got back from a great stay at the Mandalay Luxury apartments. Well appointed and spacious, our apartment had everything that you need for a relaxing holiday. Great kitchen and laundry room was an extra bonus since we have been travelling for 2 weeks. We had fantastic help from the moment we arrived from Raelene, on the front desk. She not only made us feel really welcome but also suggested trips for us that maximised our time in Port Douglas. She was spot on with her choices and we were glad we took her advice rather than guessing which trip was best for us. We would recommend this apartment hotel and were sad when our holiday came to an end.

Room Tip: We preferred first floor as you could see all the birds in the tree tops surrounding the balcony.
  • Stayed: January 2012, travelled as a couple
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6  Thank AWarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2012

My friend and I recently visited the Mandalay in Port Douglas and were VERY impressed. The apartments are absolutely beautiful! Very clean and spacious. We had our own outdoor patio with garden, which we enjoyed having dinners and coffee out there any chance we got. The apartments had everything you need including a full kitchen, full dining room and living room and even a laundry room. Also, the master bedroom and bathroom were huge!

However, while the rooms were amazing, the one thing that really impressed me was the customer service. It was absolutely phenomenal. We dealt with Raelene and Pauline during our stay and they were both wonderful and took care of all our needs, helped us book all our excursions and were extremely friendly. I really enjoyed chatting with them everytime we came through the front desk area. They knew the area very well and were able to advise on on excursions and every one we did we had a great time. You could tell they were good people and really enjoyed their job.

Location-wise was also very good. It was about a 10 minute walk to the main strip and only a couple minutes to the beach. They even have their own pathway to the beach which is nice.

We had such a wonderful time here, that I would definitely stay here again next time we are Port Douglas and would highly recommend it to others.

Room Tip: Get one of the ones with a patio on the ground floor.
  • Stayed: January 2012, travelled with friends
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6  Thank chrismedia01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandalay & Shalimar Luxury Beachfront Apartments

Address: Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 56 Speciality Lodging in Port Douglas
Price Range: ₹ 13,184 - ₹ 36,760 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandalay & Shalimar Luxury Beachfront Apartments 5*
Number of rooms: 41
Official Description (provided by the hotel):
Mandalay Port Douglas Accommodation offers luxury beachfront apartments surrounded by lush gardens, directly across from Four Mile Beach and only a five minute stroll to the centre of Port Douglas. With an exclusive walkway direct to the Four Mile Beach, Mandalay Shalimar Luxury Beachfront Apartments offer the opportunity to relax in five star comfort. Spacious resort surroundings, tennis courts and a large swimming pool are features of the two and three bedroom luxurious holiday apartments. ... more   less 
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Also Known As:
Mandalay & Shalimar Luxury Beachfront Apartments Hotel Port Douglas
Mandalay And Shalimar Luxury Beachfront Apartments

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