We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (287)
Filter reviews
287 results
Traveller rating
64
112
65
33
13
Traveller type
Time of year
LanguageAll languages
More languages
64
112
65
33
13
Show reviews that mention
All reviews great location coffee pod machine centre of town pool area spa bath close to shops walking distance the main street reception staff good size great room pool towels two bedroom apartment balcony marina key port
Filter
Updating list...
60 - 65 of 287 reviews
Reviewed 26 October 2017 via mobile

We rented a two bedroom suite at the mantra in the village and enjoyed a spacious two bedroom apartment with full kitchen, two bathrooms (each with spa baths) as well as three decks!

Although our room was a little old and some of the furniture tired and wanting replacement, for the amount of space and amenities we had for the price at such a great location, it was well worth that compromise. Next time we bring the family to Port Douglas we will certainly consider staying at Mantra in the village again.

Stayed: October 2017, travelled with friends
Thank MissMapleLeaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Operations Manager at Mantra in the Village, responded to this reviewResponded 30 December 2017

Dear MissMapleLeaf,

Thank you for taking the time to let us know how you felt after your recent stay, we appreciate your feedback very much. Our location is second to none and we are so happy you enjoyed your stay overall. We are working on a room refurbishment in 2018 with our owners. We look forward to welcoming you back!

Best regards,

Robyn & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017

Great location, friendly staff on check-in, well-maintained and clean room. Well priced for Port Douglas. The only major thing was the terrible sound insulation - I could hear everything in my neighbour's room despite them being relatively quiet. This kept me up all night.

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TSR32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Operations Manager at Mantra in the Village, responded to this reviewResponded 30 December 2017

Dear TSR32,

Thank you for taking the time to let us know how you felt after your recent stay, we appreciate your feedback very much. So glad you enjoyed your overall stay and our fantastic location and staff - thank you! Comments regarding insulation duly noted.

Best regards,
Robyn & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

The room was over priced for priced paid. Room was also very small. Rooms not very clean. Lamp shades were torn. No inside chairs to sit on. Inadequate supplies of hand towels and face washers. Location was Ok.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank N8030GPstevea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Operations Manager at Mantra in the Village, responded to this reviewResponded 30 December 2017

Dear N8030GPstevea,

Thank you for taking the time to let us know how you felt after your recent stay, we appreciate your feedback very much.
Our location is second to none and I note your specific comments - thank you.
Best Regards,
Robyn & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

The unit was really great. No complaints at all. However, the service wasn't just bad, most of the time it didn't exist at all. There are signs all over the place saying just dial 9 for reception. The problem is that for the first 4 days of our stay reception was not manned. Additionally, the phone always just rang out and was never answered. To get any supplies, such as a roll of toilet paper or clean towels we had to go to another Mantra branch and ask the reception staff there. To top all this off, despite being booked in for 5 nights, the cleaners were instructed that the using was vacant on our second day. Then, we got a phone call on our 4th day asking if we were vacating the unit yet. It appears they have neither communications nor organisational skills. All in all, the service was utterly unsatisfactory.

Room Tip: Go to one of the other Mantras in the town.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Mantra in the Village is a fantastic location in the heart of Port Douglas. There were a few minor things that could have made the stay more welcoming. The property is a great spot to base yourself close to everything.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Shona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews