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4 - 9 of 1,427 reviews
Reviewed 10 November 2022

Everything you would want from a resort, facilities were great. Customer service at the bar and restaurant were superb. food at the restaurant was quality. plenty of sunbeds on the deck to spread out next to the pool.
Although the room was not the best, everything out side of the room more than made up for it and I found it to be good value.

Date of stay: October 2022
    • Value
    • Rooms
    • Service
Thank troyr857
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 September 2022 via mobile

We're world travellers since 35 years.The Ramada in Port Douglas is definitely not for couples in need of relax.
Kids literally screaming all the time from the pool which is in the middle of everything, not acceptable. Kids are wonderful and they have the right to play, but screaming loud 12 hrs? There should be rules.Privacy and Guests relax should be protected. School holidays does not mean you have to feel annoyed ALL THE TIME, ALL DAY LONG.If it's a kindergarden resort,it should be in the description to give guests looking for relax to book elsewhere.
Stay away from here if you're looking for relax with your partner.Staff won't help you.
Daily room cleaning was in the description, but it NEVER happened. Reception staff replied that a mid term "light" cleaning (???never had such a low quality schedule service) was provided just for over 5 night stayers,(we stayed 5 nights)they NEVER gonna change your bed sheets,nor clean up the room. Gym is just a fake,3 roasted machines plus such a small room that 2 people is the maximum capacity.The only positive aspect is the awesome beach close by, but you don't need to book Ramada for that.We reported our disappointment to the reception twice but they just smiled.Ramada resort? Rather Ramada Motel.

NON un hotel per coppie,pieno di famiglie e bambini che urlano 12 ore al giorno.Le pulizie sono inesistenti, non sono proprio previste.la palestra?3 macchine arrugginite.Non è un resort per chi cerca tranquillita'.Anzi non un è un Resort.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Lou_HomeWorld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 August 2022 via mobile

Disappointing visit. Though our booking had been made as a gift by a Wyndham member, unfortunately as it was with rewards the accommodation was basic to say the least. When we asked if we could pay to upgrade we were told it wasn’t possible. What was supposed to be a self contained unit was in fact a room that was dismal, little natural light and the bed looked like it had been thrown together. We had to ask for the room to be serviced! Consequently we left early.

Date of stay: August 2022
Trip type: Travelled as a couple
1  Thank 677catherinea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 August 2022

We have just left after around 5 days at Ramada and we were absolutely gutted to leave. From check in to check out we had a faultless experience. Everything about this place is high standard. The staff were all friendly and polite, especially the women at the front desk. The hotel itself is gorgeous. The lobby is lovely and the resort is full of tropical trees. We visited in Australian winter so the temp was around 25 degrees average. The trees did block some of the sun around the pool but we didn’t mind because they’re so gorgeous to look at, it was worth it. The pool is lagoon style which is nice because it means when kids play at one end you can leave them to it and go to the other end and everyone isn’t on top of one another. The pool bar and restaurant area is gorgeous. We ate at the restaurant once. The vegan and gf dish wasn’t the best but they had tried something new and you can’t fault that. My partner said his vegan curry was lovely as was the burger and chips he had around the pool one day. The room was spotless and really modern, bed was so comfy and everything was just perfect. The kitchen area was actually well equipped. Most places that say this are lying but this place really was. There was even a blender! When we checked out they gave us a bag of sweets/lollies. When we arrived too early to check in they stored our luggage for us in a locked room. I could honestly cry thinking about the fact we might never get to go back. Just book this hotel - you won’t regret it.

Date of stay: August 2022
Trip type: Travelled as a couple
1  Thank emrawding
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 August 2022

Very pleasant place to stay. There is no reason to leave the resort. The tropical gardens and water features make it feel like you are staying on a Pacific Island. The pool is great. Lots of things to do for the kids. Beach walking distance. Big spacious rooms. Great food and drinks. Super friendly staff.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank joel_aust
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hani Daher, General Manager at Ramada Resort by Wyndham Port Douglas, responded to this reviewResponded 25 August 2022

Dear Joel_aust,

Thank you for taking the time to write your review and comments.

We are very delighted to read you had an enjoyable stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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