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Reviews (845)
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All reviewsone bedroom apartmentgreat locationrestaurants downstairstour boatswasher dryerhilton hoteloverlooking the watertrinity inletliving roomgreat apartmentshort walklarge balconythe great barrier reefreef terminalself containedfull kitchenking bed
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Reviewed 1 September 2011

This is a clean, well kept hotel. Rooms are nice, modern and large, location is excellent and service is nice and cordial. I don't have anything negative to say about this place.

  • Stayed: August 2011, travelled solo
    • Value
    • Sleep Quality
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1  Thank travelfiend_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

I booked Cairns Harbour Lights for one of my many work trips to Cairns after walking past the property and talking to one of the staff about the rooms. They had told me it was "quite spacious and well appointed". I agree with the well appointed comment, but the rooms are a little "cosy".

Check in was fast and fuss free and the staff are quite friendly and helpful. The room I was allocated was on the second floor and faced the Hilton. I was a little disappointed, as I was hoping for a room that had a better view. My view was, well, of the Hilton.

My balcony was huge, and the lounge/dining area was quite small, with a small kitchen with a dishwasher and mini bar. Enough room to cook for one. Large LCD screen with integrated entertainment centre, and a couple of small lounges which weren't the most comfortable.

The bedroom was small with a king size bed. The bed itself was comfortable. A small ensuite bathroom came off the bedroom. The shower was ok. But it is a very small bathroom.

Some other things worth noting are that the air conditioning is quite noisy, and there are no curtains. Just blinds that don't block out 100% of the light. If your sensitive to the light, this may bother you.

From a business travellers point of view, this isn't set up in the best way as the internet connection is on one side of the room, and the place to work (the dining table) on the other. You have to run the cable across the room to your computer. Not well thought out.

There is no onsite restaurant and the room service system is via local restaurants that deliver to your room, but because of it's location there are a quite few restaurants nearby that are on the waterfront and a couple let you charge back to your room. Beware though, because they are set up for the tourist market and can be expensive for the business traveller.

The place was clean and well serviced during my stay. I didn't mind it here and would recommend it to other business travellers who prefer an apartment to a standard hotel room. If you're a leisure traveller, make sure you book a room with a view.

Room Tip: Book anything but the studio rooms.....
  • Stayed: August 2011, travelled on business
    • Value
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Thank CWDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2011

We stayed in a 2 bedroom unit in August 2011
Thed unit was spacious,well maintained and surprisingly quiet given that the hotel is right on the water and in the centre of the action.
The staff were always friendly and genuinely helpful.We had nom complaints about anything and would stay here again.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
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Thank Andomon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

Great location directly on the Esplanade.

We booked a 2 bedroom apartment. We were allocated the top floor with views over the Esplanade. The room was very large, kitchen was excellent and was immaculately presented.

The staff are reasonably friendly and can offer assistance with tours and sightseeing information.

Its a little pricey but if you want excellent quality accommodation with a superb location, this hotel is worth a look.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
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2  Thank AussieGaijin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2011

We stayed in a studio room for a couple of nights. Upon arrival, there's nowhere to park to check in, which made things a bit difficult. Check in was a bit more difficult as we had two separate booking for two nights. Unfortunately, as all booking were computerised, no one had read the note we inserted to connect the two bookings. So, we were informed that an attempt would be made to keep us in the same room but it could not be guaranteed. The person on reception told us they would let us know, which never happened. So after another trip to reception, a different person told us they probably wouldn't move us. Not the definite answer we were after. And another visit to reception was required to ask to have the door to the adjoining room locked so our neighbours couldn't walk into our room. Not a good start.

The room itself was nice. Clean and tidy but a bit bare compared to other hotels we stayed in. It felt very box-like. After returning to the hotel on the second day, our keycard wouldn't work due to the booking complications. Another trip to reception.

Overall, this place is fine but you don't get any personal service. It certainly feels like battery hotelling. Average.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Hoi-sinOwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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