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All reviewsquiet streettwo blockscontinental breakfastfree wifistayed here for nightsbed was comfortablehome away from homecentre of townshort stayair concairns esplanaderosemarytoursaustraliamotelkitchenettewalkable
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24 - 29 of 530 reviews
Reviewed 31 July 2017

I stayed for 1 night on arrival in Cairns before heading north. The staff were helpful and friendly, and I was able to get into my room before midday, which was a bonus! The rooms are basic but clean. The walls are a little thin (I could hear conversation from the next room). Good sized car park. Hotel is about a 10 minute walk to centre of Cairns.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Service
Thank smallface01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 5 October 2017

Thank you for taking the time to post your review. It is always good to see guests sharing their opinions and especially their recommendations with the public.

We will always let you in early as long as your room has been cleaned by housekeeping. It is just one of the ways that we try to offer the best possible service to our guests.

Thank you again for choosing to stay at the Tropical Heritage Hotel and I hope to see you in the future.

James Munro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

We spent three nights in a two bedroom apartment in Tropical heritage.

The check in was efficient and friendly. The rooms feel old, but have a good size, are clean, and the beds are comfortable.

Good wlan is provided, just a bit complicated that you always have to re-enter the user name/code.

The hotel is a 10 minutes walk from the esplanade in a quiet area.

Stayed: July 2017, travelled with family
Thank swissami19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 5 October 2017

Thank you for taking the time to post your review. It is always good to see guests sharing their opinions and especially their recommendations with the public.

The WIFI system has become rather outdated but we are now in the process of upgrading it to a new modern system that will solve all of the issues that we have around the current system. I am sorry that it was inconvenient to you and hope that you will return to try out the new system.

Thank you again for choosing to stay at the Tropical Heritage Hotel and I hope to see you in the future.

James Munro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

We really enjoyed our 3 night stay here. Staff were very nice, room was clean and only a 10-15 walk to all of the Central CBD offerings. The free wifi was very handy. For the price we paid, I would have no hesitation in staying here again.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank jsj67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 5 October 2017

Thank you for taking the time to post your review. It is always good to see guests sharing their opinions and especially their recommendations with the public.

Thank you again for choosing to stay at the Tropical Heritage Hotel and I hope to see you in the future.

James Munro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

We stayed here for 2 nights when we first arrived in Cairns and wanted somewhere clean, basic and close to the airport and esplanade. That is what we got. Happy with our choice for what we paid. Not the type of place you would spend a lot of time at but a great basic hotel.

Stayed: July 2017, travelled with family
1  Thank Chelle305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 5 October 2017

Thank you for taking the time to post your review. It is always good to see guests sharing their opinions and especially their recommendations with the public.

Thank you again for choosing to stay at the Tropical Heritage Hotel and I hope to see you in the future.

James Munro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017

We stayed here overnight between trips and found it to be easy to access from the airport and also the highway out of town. The room was roomy and comfortable and had everything we needed for our quick stay. The pool looked inviting as did the breakfast room. We would stay here again.

Stayed: July 2017
Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 5 October 2017

Thank you for taking the time to post your review. It is always good to see guests sharing their opinions and especially their recommendations with the public.

Thank you again for choosing to stay at the Tropical Heritage Hotel and I hope to see you in the future.

James Munro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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