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Tropical Heritage Cairns
Ranked #15 of 64 Hotels in Cairns
Certificate of Excellence
San Francisco, California
Level Contributor
364 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
“great trip, great stay”
5 of 5 bubbles Reviewed 9 April 2012

Had a great stay here!! Rosemary was amazing! we had a large apartment style room plenty of space including microwave, fridge and sink so we were able to keep some breakfast items for morning! Free milk,tea, coffee,and water downstairs you can refill for fridge! No problems with room it was clean, bathroom was fine too! location was good also near Esplanade and close to main area of towne with restaurants and the Lagoon! again Rosemary was so nice and helpful with everything we loved Cairns!!!!!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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489 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Sheffield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

Stayed at the Heritage for 4 nights 2 weeks ago. Rosemary (the hotel manager) was great, not only had she sorted the room to bed three single travellers, but she offered some great advice about local amenities, trips and general tips. Her kindness and good humour really enhanced our stay. The room itself was very large with good beds and kitchen facilities. The shower and air con were working nicely and the pool, although small, was a welcomed addition on a hot day.

All in all, a great value accommodation nicely located a 10-15 min walk from the busier part of town and only a 5 min walk from the esplanade. We would happily stay there again.

Room Tip: Well worth emailing through any reasonable requests you may have to Rosemary before your stay. We em...
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hutchinsign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review, 30 March 2012
Thank you for your positive comment. We are all very proud of Rosemary and he fantastic staff, they continues to lead the way to the point that Trip Adviser has awarded the Heritage Cairns the "Travellers Choice Award" for 2012 which is not mean achievement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

Stayed here last yr on a last minute trip detour to Cairns- had to cancel New Zealand the day before bc of the earthquake in Christchurch so decided to go upto Cairns to see the Great Barrier Reef. Found the Heritage on Tripadvisor and was so happy that we did. Reasonable prices and such friendly service. rosemary helped us plan out activities to sign up for and was super friendly and helpful. Short walk to the esplanade. Room was ok but you get what you pay for and if you are in Cairns you should not be spending too much time in your room, even if there is a cyclone coming through

  • Stayed March 2011, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank nnnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review, 23 February 2012
We are always pleased to read reviews which as you can see are very positive. Although we offer studio rooms, we also have other categories ranging from Studio to Executive Suites plus a presidential suite which consists of 2 lounges, 2 spa bathrooms, 2 king size bedrooms, 46"3D television in all lounges plus TV in bed rooms. Many of our guests are budget minded and take the studio rooms which are more than adequate but for those who want 4 or 5 star we can accommodate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wimborne, Dorset
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

Rosemary was very helpful and let us into our room early - as we'd just arrived direct from UK this was much appreciated. The room was very comfortable and all the staff were very friendly. We were there at the same time as several Pastors from Papua New Guinea which made things interesting as we used to work there and made us feel nostalgic! It is a pleasant, intimate hotel and I'd thoroughly recommend it. The wifi was satisfactory.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Italophile27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 February 2012

Visited Heritage as a young couple traveling our honeymoon. One of the main reasons for choosing this hotel was that it was supposed to have the WiFi connection. Truly, it had, but it was of such a poor quality (interrupting and falling connection), that it was literally not usable.

On the other hand, everything else was very good, especially nice lady at the reception.

Would recommend, just don't rely on the WiFi ;-)

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vtaakopysk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review, 15 February 2012
Thank you for taking time to review you stay at the Tropical Heritage Cairns, I am pleased you were happy with your stay and sorry that the WiFi was not working the best during your stay. There was a fault which has been rectified. I would also like to add that the Heritage provide free internet access for the first 2 hours and the fialure you report was the only time the system has been down. There is also a PC with internet access in the foyer that was working and again it is free for guests.
Sir Peter Barter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tropical Heritage Cairns

Property: Tropical Heritage Cairns
Address: 8 Minnie St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Cairns
#4 Spa Hotel in Cairns
#5 Family Hotel in Cairns
#7 Romantic Hotel in Cairns
Price range (per night): ₹ 4,783 - ₹ 7,563
Hotel Class:3.5 star — Tropical Heritage Cairns 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Taxi service is available approx $20 each way between airport and hotel. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. ... more   less 
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Also Known As:
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns

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