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Tropical Heritage Cairns
Ranked #18 of 64 Hotels in Cairns
Certificate of Excellence
Reviewed 20 February 2012

Stayed here last yr on a last minute trip detour to Cairns- had to cancel New Zealand the day before bc of the earthquake in Christchurch so decided to go upto Cairns to see the Great Barrier Reef. Found the Heritage on Tripadvisor and was so happy that we did. Reasonable prices and such friendly service. rosemary helped us plan out activities to sign up for and was super friendly and helpful. Short walk to the esplanade. Room was ok but you get what you pay for and if you are in Cairns you should not be spending too much time in your room, even if there is a cyclone coming through

  • Stayed: March 2011, travelled with friends
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1  Thank nnnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
explorerCairns, Owner at Tropical Heritage Cairns, responded to this reviewResponded 23 February 2012

We are always pleased to read reviews which as you can see are very positive. Although we offer studio rooms, we also have other categories ranging from Studio to Executive Suites plus a presidential suite which consists of 2 lounges, 2 spa bathrooms, 2 king size bedrooms, 46"3D television in all lounges plus TV in bed rooms. Many of our guests are budget minded and take the studio rooms which are more than adequate but for those who want 4 or 5 star we can accommodate.

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313 - 317 of 508 reviews

Reviewed 19 February 2012

Rosemary was very helpful and let us into our room early - as we'd just arrived direct from UK this was much appreciated. The room was very comfortable and all the staff were very friendly. We were there at the same time as several Pastors from Papua New Guinea which made things interesting as we used to work there and made us feel nostalgic! It is a pleasant, intimate hotel and I'd thoroughly recommend it. The wifi was satisfactory.

  • Stayed: January 2012, travelled with friends
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1  Thank Italophile27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

Visited Heritage as a young couple traveling our honeymoon. One of the main reasons for choosing this hotel was that it was supposed to have the WiFi connection. Truly, it had, but it was of such a poor quality (interrupting and falling connection), that it was literally not usable.

On the other hand, everything else was very good, especially nice lady at the reception.

Would recommend, just don't rely on the WiFi ;-)

  • Stayed: January 2012, travelled as a couple
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3  Thank Vtaakopysk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
explorerCairns, Owner at Tropical Heritage Cairns, responded to this reviewResponded 15 February 2012

Thank you for taking time to review you stay at the Tropical Heritage Cairns, I am pleased you were happy with your stay and sorry that the WiFi was not working the best during your stay. There was a fault which has been rectified. I would also like to add that the Heritage provide free internet access for the first 2 hours and the fialure you report was the only time the system has been down. There is also a PC with internet access in the foyer that was working and again it is free for guests.
Sir Peter Barter

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Reviewed 11 February 2012

We only stayed 1 night so I'm not able to give a full review.
However rosemary was impeccable. She booked us ahead of arriving on the half day cruise and drove us down to the dock to start our trip.
Location wise we didn't do the walk from the esplanade to the hotel as it was raining heavily but the immediate area seemed pleasant enough, quiet and next to a Mormon church!
Our room was basic with a little balcony but perfectly clean with a bizarrely low shower head!
I'd love to be able to review the pool and breakfast but we didn't have time for either.
I found the attached living quarters of the onsite family quite strange as you can see straight through into the sitting room!
It's a hotel for budget travellers but was fine for us.

  • Stayed: December 2011
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1  Thank Chicadiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
explorerCairns, Owner at Tropical Heritage Cairns, responded to this reviewResponded 15 February 2012

Thank you for taking time to write a review, just one correction, there is no Mormon (CHurch of the Latter Day Saints) beside the Heritage. The church is a beautifully designed and maintained historical Anglican Church. The location of Heritage provides easy access to the Cairns Base Hospital, the Cairns Private hospital, Explanade with numerous restaurants.
We are pleased you enjoyed your stay and the assistance provided by Rosemary and her fantastic staff!
Sir Peter Barter

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Reviewed 9 February 2012

Heritage Cairns is a great little hotel a few blocks from the Esplanade in Cairns. The staff is amazingly helpful and friendly. Rosemary had great suggestions for things to do and even drove us to the pier to drop us off for our scuba diving trip. She really takes an interest in all of the guests and how they're enjoying their trip.

The hotel itself is small, clean, and comfortable. It's not a new property or an ultra luxury resort, but it's a great value and the staff will really help you have the best possible trip to Cairns.

  • Stayed: January 2012, travelled as a couple
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1  Thank nk n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropical Heritage Cairns

Address: 8 Minnie St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Cairns
#5 Family Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Romantic Hotel in Cairns
Price Range: ₹ 5,110 - ₹ 8,408 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tropical Heritage Cairns 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Taxi service is available approx $20 each way between airport and hotel. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. ... more   less 
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Also Known As:
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns

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