The Heritage Cairns is a very nice hotel. The rooms are spacious, the air-conditioning is powerful (a very important issue when the humidity is close to 100%!), the showers have strong water-pressure, and it is very clean. I don’t know how old the hotel is, but it has been kept up very well.
However, what really struck us was the amazing care that Rosemary who either owns or runs the place takes care of her guests.
She arranged the shuttle service to take us to the airport when I e-mailed her from Port Douglas, and suggested the appropriate time for it. Then, when we got to Cairns in the evening, we had arranged for the bus service to drop our luggage off at the hotel while we went to Kuranda, and the luggage was waiting for us when we got there.
We were tired when we got there, and did not feel like going out to dinner, nor were we in the mood for a large takeaway meal, so we asked if there was a convenience store/mini market nearby that she could direct us to. Imagine our surprise when she volunteered to take us to one, as it was going to rain, and she did not want us to get wet! She drove us there, waited for us to shop, and then drove us back, entertaining us with all kinds of stories about Cairns and people. Then, to top it off, she asked if we like mangos, and when she found out that I had grown up in India, she went back behind her office and came out with a huge mango and an enormous knife. It was such a large, juicy, tasty mango, that I had just it for dinner, sharing a slice with my wife, who knows I love mangos!
The next day, while we were waiting for the shuttle, she and her staff kept us entertained and in stitches with their stories, to the point where I was sorry when the bus showed up.
We only spent one night in Cairns, but we will always remember Rosemary at the Heritage Cairns!
- Official Description (provided by the hotel):
- Taxi service is available approx $20 each way between airport and hotel. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. ... more less
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- Also Known As:
- Heritage Cairns Hotel Cairns
- Heritage Hotel Cairns