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“Great pool in a convenient location”

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Novotel Cairns Oasis Resort
Ranked #22 of 64 Hotels in Cairns
Reviewed 16 July 2017

Our family stayed here for two nights in connection rooms. The pool area is lovely and the hotel is close to everything. The only criticism is our room looked out over the very noisy construction site next door.

Room Tip: Request a room away from the construction site next door
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Havebagmusttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 61 of 2,311 reviews

Reviewed 15 July 2017

This was my second visit here- last time I was in a standard room which was a bit tired but this time we upgraded to a pool view room (actually two adjoining rooms) and they were great. The pool was lovely, the staff so friendly and the hotel was generally really good value for money (especially since the kids room was half price). The location is really central to everything and although close to the airport the planes didn't bother us in the room. We would definitely come back.

Room Tip: Book a pool view room in the main building.
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank CarmenRaynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this reviewResponded 27 July 2017

Dear CarmenRaynor
Glad to hear you enjoyed your stay with us again!!! The interconnecting rooms will always be a better option if a few of you are staying and it also allows for privacy when required. Thanks for your kinds words about the team, I'll be sure to share with them. Hope to welcome you back again soon
Kind regards
Michael James
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

A great resort . Friendly staff, great facilities amazing lagoon style pool. Good position to walk to main eateries. Rooms are comfortable with really comfy beds , bathrooms are serviceable but could do with upgrade , about the only negative we have.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank robbos545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this reviewResponded 27 July 2017

Dear robbos545
Thank you for your review, I'll be sure to share your kind words with the team. Our location in the city is ideally located and we are close to all main cairns attractions. Hope to see you again soon
Kind regards
Michael James
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

The rooms are quite tired.
The pool looks great from afar but the "beach" sand is never raked and looks very messy and dirty.
The kids pool was losing water and had a hole in the middle of it due to a missing lid.
Our adjoining room doors were held open by dodgy pieces of wood. We had to place towels over the doors in case they shut and trapped little fingers.
Breakfast was quite expensive and rather chaotic.
Staff were perfectly obliging.

Room Tip: Pool view is a must. Too much building going on around the hotel.
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this reviewResponded 27 July 2017

Dear Nicola B
Glad to hear you enjoyed the beautiful resort pool, it is always a favourite of our guests. The sand at the beach end of the pool does get raked every morning, however it is heavily utilised by the kids and can have many sand castles built on it as the day goes on! Apologies for the interconnecting door, I will follow up with our Housekeeping Team to make sure it is secured correctly in the future. Thanks and hope to welcome you back soon
Kind regards
Michael James
Rooms Division Manager

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Reviewed 11 July 2017 via mobile

Why a fantastic hotel - clean & tidy, good size rooms. Staff friendly, central to everything by foot. The best part - the lagoon pool with swim up bar & open 7am to 10pm. Short walk to restaurants, city lagoon pool (free), marina, casino, supermarket, shopping centre (all on average 10 minute walk)

Stayed: July 2017, travelled on business
Thank bloglife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this reviewResponded 27 July 2017

Dear bloglife
Thank you for your fantastic review. The lagoon pool is always a hit with guests and many also like to take advantage of the swim up bar as well. Thank you for your kind words about our team members, I will be share to share your feedback with them. Hope to see you again soon
Kind regards
Michael James
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Cairns
Price Range: ₹ 7,962 - ₹ 15,045 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Official Description (provided by the hotel):
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns

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