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“Great location and service”

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Novotel Cairns Oasis Resort
Ranked #21 of 64 Hotels in Cairns
Waroona
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location and service”
Reviewed 2 June 2012

Stayed there for 5 nights and was delighted with the service for the time that we walked in the door.
our room was very nice with views of the pool area.
Happy hour at the bar was a good place to meet new people and only a short walk to the many restaurants and markets.
would stay there again.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WaroonaWillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (311)
Date | Rating
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Townsville, Australia
Level 6 Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 June 2012

Recently had a most pleasant stay with 4 adults and 2 children,the rooms were very spacious,even the room for a family of 4,everything was very clean and no request from staff was too much trouble,we had complimentary breakfast each morning and the 2 children,were thrilled with the kid friendly food and the adults couldn't have wanted for anything extra.Beautiful huge pool with a sandy beach one end and a quieter area the other end for those without children,although it was very busy as it was Easter,,there was no overcrowding at mealtimes or the pool surrounds,all round we will return here as it is one street away from the main Cairns area,so you can garage your car and walk everywhere.

Room Tip: Ask for a poolview room,very pleasant to sit on the balcony with a drink and watch the crowd.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zoeTownsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review, 4 June 2012
We are pleased to learn that you enjoyed your stay with us and that you took advantage of the free breakfast for children under the age of 16; we offer this great benefit to any family when they stay at a Novotel hotel. We are also happy to discover that you enjoyed using the large resort pool that is a feature of our hotel.

We look forward to welcoming you back to Novotel in the near future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carey Bay, Australia
Level 4 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 June 2012

A long weekend in Cairns with some work related meetings organised. The Hotel "feels' past its use by date. Nice view over the pool from the room and the old clothes someone had thrown on the roof. Fussy maybe, but surely over 5 days the clothing could have been removed?. Meals were good, people were good, although the restaurant service suffered a major malfunction on the last night. Sven at the bar was the ultra professional. Shame he has now moved on to Germany. I will stay here again, but hopefully someone will have given the building a pressure spray by then, ( Needs sprucing up.)

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peterCareyBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 June 2012 via mobile

I booked this hotel as a secret hotel on wotif and was definitely not disappointed! We had a great view, the bed was sooo comfortable, the room was clean! Parking is cheap at only $7.50 secured (they also have a free non-undercover option) and staff were friendly! So close to everything as well! We had dinner in the restaurant and it was delicious, service was quick and very well priced!! They also offer free Internet in the lobby on there apple computers! Not a flaw at all :-) will definitely return!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clf2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Cairns Oasis Resort

Property: Novotel Cairns Oasis Resort
Address: 122 Lake St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Cairns
Price range (per night): ₹ 7,153 - ₹ 13,183
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Official Description (provided by the hotel):
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns

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