My husband and I stayed at Shangri-La Hotel, The Marina, Cairns for 7 days over the Easter Break. Arriving on an early morning flight we were welcomed by the check-in staff and ushered to the Horizon Club and offered a hearty breakfast, coffee, pastries etc and made comfortable until our room was ready. We decided to take a walk around Cairns while the room was being cleaned and told staff to take their time as we were very early and didn't expect to check in, we would like to leave our bags. whilst sight-seeing, they telephoned to say our room was ready.
I had booked a Club Suite on the Horizon Level and I must say I think I had the best suite in the house. It was stunning with 3 large floor to ceiling windows and doors opening to a large sunny balcony overlooking the Marina. The suite had a separate bedroom, plenty of storage, lovely bathroom and superb toiletries; white fluffy toweling robes or light cotton robes to choose from. The bed was comfortable with large flat screen t.v. The only negative with the suite was the lack of hanging space for our bath towels (no big deal though); lack of cushions on the lounge to lie down on (I asked for extra pillows to use and immediately they arrived) and the patio furnitiure was quite uncomfortable to use. These are so minor that didn't impact at all on our stay.
The staff in the Horizon Club Level were amazing. They mentioned you by name at all times, knew your favourite alcholic drink from previous night, and they knew which hot drink to serve you at breakfast time. All these little things made us feel very special. The tour desk were also helpful, suggesting cruises (which all left from the marina, just downstairs and at most a 50 metre walk from the hotel).
This stay was most memorable. Thank you so much to all the staff at Shangri-la ; we will be back.
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
- Reservation Options:
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns