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All reviews no lift bbq area minute walk air con nice pool stay there again walking distance close to town budget hotel the ground floor small balcony ceiling fan laundry facilities visiting cairns night market buffet breakfast esplanade
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Reviewed 17 May 2017

Room was OK with balcony overlooking the pool. Didn't use pool, but it looked OK, if a little small. Staff were very helpful, and I found the laundry very useful, as I was halfway round an Australian trip, so it was good to be able to wash clothes. Very quick, too.
Didn't like the fact that reception shut at 9pm, and you had to go in via the side gate.

Room tip: There is no lift, so if you can't manage suitcases, or have mobility issues, then ask for a ground floor room.
Date of stay: April 2017
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank SteveT3726
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig B, Hotel Manager at Coral Tree Inn, responded to this reviewResponded 19 May 2017

Dear Stephen T,
Thank you so much for your recent review and I'm glad you found us good value for money. Unfortunately, laundry has to be done even on holidays so we are happy to be able to offer a fully equipped coin laundry with washers, dryers and ironing facilities to our guests. Reception hours are 6:30am - 9:30pm with after hours access to the hotel via a secure gate at the side of the building. We have on-site Night Managers available during the night for late check ins etc.
Warm Regards,
Craig
Hotel Manager

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Reviewed 16 May 2017 via mobile

Hotel Coral Tree Inn Cairns has a good location walking distance to the city center. Nice and clean rooms. No lifts and nobody helps you with your luggage. Breakfast is not included in room price you have to choose from two opinions.

Date of stay: May 2017
Trip type: Travelled solo
1  Thank evad936
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig B, Hotel Manager at Coral Tree Inn, responded to this reviewResponded 19 May 2017

Dear Eva D,
Thank you for taking the time to submit a review of your recent stay at the Coral Tree Inn. We are located in a great position, just on the fringe of the CBD within a short walking distance to all restaurants, shopping and the Cairns Esplanade. I am sorry to hear you weren't assisted with your luggage. We don't have a lift however we do have staff on hand to assist guests with their luggage if they require it. I hope you enjoyed your time in Cairns.
Warm Regards,
Craig
Hotel Manager

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Reviewed 4 May 2017

We arrived to find we had been upgraded to a suite which was a lovely room,the only downside was there are no lifts and all the suites are on the 3rd floor,which is a bit of a climb with luggage etc.The staff were very friendly and helpful.

Room tip: Just remember that the suites are on the top floor
Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Wendy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig B, Hotel Manager at Coral Tree Inn, responded to this reviewResponded 6 May 2017

Dear TripMember16122016,
Thank you so much for your review and I'm glad we were able to offer you a complimentary upgrade to one of our Suite Rooms. Whilst we don't have a lift, we do have staff available to assist with luggage should guests require it. Thank you for your kind comments regarding our team, I'll be sure to pass it on to them. Once again, thank you for your review and we hope to be able to welcome you back soon.
Warm Regards,
Craig
Hotel Manager

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Reviewed 30 April 2017 via mobile

The location is excellent for a visit to Cairns. The staff are nice people but the place felt in need of an upgrade. As the Coral Tree Inn was booked by an agent as part of a round the world trip we expected a certain level of comfort and this had been achieved upto this point. If I was visiting Cairns again I would check TripAdvisor and not go by price alone which I suspect our agent did.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank conorb728
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig B, Hotel Manager at Coral Tree Inn, responded to this reviewResponded 6 May 2017

Dear Conor b,
Thank you for taking the time to submit a review of your recent stay with us. I am sorry to hear that we didn't meet your expectations. Our guest satisfaction and comfort is of upmost importance to us. Please contact me directly at craig@coraltreeinn.com.au if you'd like to discuss your concerns further. I hope you enjoyed your time in Cairns and Tropical North Queensland.
Warm Regards,
Craig
Hotel Manager

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Reviewed 27 April 2017 via mobile

An absolutely fine hotel ,clean modern and with wifi.Staff very helpful and even lent us a brolly as it was pouring down.
There is no bar or restaurant here but a good breakfast is served and can be eaten in or outside.The pool is fine not the biggest but great in hot weather.Main attractions (town centre ) is a brisk 10 min walk on the flat.
The only downside is that the staff start work around 6.30 and can be a bit noisey (brooms and mops clattering)and if you are in the vicinity of room 101 when the cleaners turn on the tap for their buckets the pipes resonate like a helicopter taking off !!!
Unfortunately I didn't manage to mention it to the staff due to our early departure but hopefully on reading this they can sort it.
Would use again.

Date of stay: April 2017
Trip type: Travelled with family
1  Thank Paul R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig B, Hotel Manager at Coral Tree Inn, responded to this reviewResponded 28 April 2017

Dear probb,
Thank you so much for taking the time to submit a valuable review of your recent stay with us. Our housekeeping staff start their shifts between 8:00am and 9:00am so I will follow up your concerns with our Housekeeping Manager as our guest comfort is of upmost importance to us. I'm so happy to hear you'd stay with us again and hope to be able to welcome you back one day soon.
Warm Regards,
Craig
Hotel Manager

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