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“Wins on location”

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Pullman Reef Hotel Casino
Ranked #2 of 64 Hotels in Cairns
Certificate of Excellence
Reviewed 28 May 2012

The Pullman Reef Hotel must have been a beautiful property when first built. The rooms are well sized, though a bit faded (with lazy housekeeping if you open any drawer) - the bathrooms offer the promised Jacuzzi and the staff is courteous. Options for breakfast at Tamarind are ok, though not fantastic.

Having said all that, the location of the property is excellent, walking distance to the Esplanade with wonderful restaurants, the ferry terminal and the night markets. The casino and the dome (with the zoo) are next door and there is a 24 hour convenience store across the road.

The city offers some lovely food options - an exciting experiment is the ‘Bushtucker’ at Dundees restaurant on the waterfront, which included a platter with australian meats – kangaroo, crocodile, emu, barramundi and buffalo! Give it a try. Another good (and not so expensive) place to try some good steaks is Outback Jacks. The night market is quite small and sells the usual touristy items. Has lots of massage shops as well as a food court.

We did the cruise to the Great Barrier reef (Ocean Cruises), which is great if you can take 2+ hours of choppy sea (one way) and know how to dive/snorkel. The helicopter trip is a superb alternative which will give you an idea of how immense the Reef is and some terrific views.

Our trip to Kuranda was also exciting. The scenic railway is pretty and as are the kuranda village as well as rainforest. The aborigine show was nice with the dance performance, boomerangs and didgeridoo. Since the skyrail was not operating that day, we took the bus back to trains (instead of the railway) which was quicker and gave us more time to explore the city.

Cairns is really lovely, very walkable and with new things to be dicovered at every turn. Pullman is a great base to explore the city and wins on location.

  • Stayed: May 2012, travelled as a couple
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1  Thank ssmmiittaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 1 June 2012

Dear ssmmiittaa,
We do appreciate you choosing to stay with us and thak you for taking the time to post your feedback. It is great to read that you enjoyed the many sites to see in our fantastic destination and that the location of the hotel suited your needs well.
I have passed your comments onto our Executive Housekeeper for follow up and do apologise that we did not meet your expectations.
Once again, thank you for staying with us and we look forward to welcoming you back when you next travel to Cairns.
Kind regards
Wayne Reynolds

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1,365 - 1,369 of 1,986 reviews

Reviewed 27 May 2012

Nice views and excellent staff and beuutiful rooms. Good for our 4 day stay in Cairns and nice restaurant, Cannot fault the hotel !

  • Stayed: May 2012, travelled with friends
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Thank scosytoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 1 June 2012

Dear scosytoo,
Thank you for taking the time to post your feedback and for choosing to stay with us. It is fantastic to see that our team were able to provide you with excellent service and that you enjoyed the views and our beautifully appointed rooms.
We do hope to welcome you back to Pullman when you next visit Cairns.
Warm regards
Wayne Reynolds

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Reviewed 24 May 2012

  • Stayed: May 2012, travelled as a couple
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Thank Nic053
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 25 May 2012

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Reviewed 23 May 2012

  • Stayed: May 2012, travelled solo
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Thank hugbud
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 25 May 2012

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Reviewed 23 May 2012

I had to travel to Cairns for work in May 2012. This is a quality establishment with first-rate service, the staff are exemplary. The Tamarind restaurant, serving "fusion" or "modern Asian" style food is very good (albeit not truly outstanding) and the in-room meals are really great. The room was adequately set up for work with a little desk and wifi access. A good choice for business travellers to Cairns who crave reliability, comfort and "proper, old-school" service.

  • Stayed: May 2012, travelled on business
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Thank pharoahsanders69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 25 May 2012

Dear pharoahsanders69,

Fantastic to read that our hotel was able to cater to your needs as a business traveller. We do pride ourselves on our standards of service, the team do their very best to cater to the individual needs of our guests. Our food and beverage team like wise thrive on providing the best they can.
We do thank you for staying with us and hope to welcome you back when you are next in Cairns.
Kind regards
Wayne Reynolds

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Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cairns
#1 Spa Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns
Price Range: ₹ 13,650 - ₹ 23,759 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Official Description (provided by the hotel):
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel

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