We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very welcoming”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree by Hilton Hotel Cairns
Ranked #12 of 64 Hotels in Cairns
Certificate of Excellence
Adelaide
Level 2 Contributor
5 reviews
“very welcoming”
Reviewed 18 April 2012

stayed here for 3 nights while in Cairns. Very clean and friendly located very close to all the main eateries etc. had a nice vibe about the place room was a bit dated but very comfortable

Room Tip: some of the place has been renovated so ask for one of those
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateGeorge, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review, 17 May 2012
Hello Paul E,

Thank you for posting your feedback on trip advisor.

I'm glad you enjoyed your stay.

Kind Regards,
Kate George
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,119 reviews from our community

Traveller rating
    729
    918
    340
    78
    54
See reviews for
428
966
168
254
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (461)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 April 2012

This hotel is located right on the Cairns Esplanade, close to lots of alfresco dining options and the parks. It is at the oposite end from the lagoon, but is only a short walk from the skate park and other wonderful playgrounds so is ideal for families with kids.

We actually booked this room as a mystery room on last minute as we had originally thought that we would only be doing a day trip to Cairns and needed a room at late notice. Having said this we were pleasantly surprised by the quality of the rooms compared to some of the places that we had previously stayed in Cairns.

The room was appointed with twin queen beds which meant that as a young family we were able to save some money and all lodge together for a night. The kids absolutely loved the concept that we were having a family sleep over.

Once we included a walk down to the icecream shop and an in room movie, the children really did feel like their weekend was complete.

The one downfall I found at this hotel occurred during breakfast service. Unfortunately housekeeping had decided that breakfast service and cleaning the lobby toilets go hand in hand.

Anyone with children will tell you that the moment that you sit down in a restaurant, the children suddenly 'need to go...NOW'.... as a mother of a child who is only recently toilet trained three yr old I found out the hard way that the only toilets open were all the way at the other end of the hotel, which meant that I was suddenly racing the to navigate the atrium to get the now "busting" 3 year old to the bathroom. This was simply a case of poor planning when closing ammenities during a busy time like breakfast.

It didn't ruin my trip and overall we enjoyed our stay so much that we will book direct with the hotel next time we need a room.

Note - This hotel has parking which is secured after 6pm for guests which is a bonus as Cairns street parking can be impossible to find once the sun sets.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whitsundaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateGeorge, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review, 17 May 2012
Hello Whitsundaze,

Thank you for posting you comments.

I was glad to see that on the whole you enjoyed your stay.

I will be discussing you comments with out team.

Should you head this way again we would love to see you here at Holiday Inn Cairns.

Kind Regards,
Kate George
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 April 2012

We stayed at the Holiday Inn-Cairns for 3 nights. It is conveniently located to the Esplanade and the pier- you could walk to anything. The room was spacious and well kept. We had an ocean view that was breathtaking.
The breakfast had a wide variety of food. The staff was extremely friendly and accommodating. The tour desk, staffed by Christine, was great. She managed to book us on a Barrier Reef tour and on a Karunda tour at the last minute of Easter weekend.
I would highly recommend this hotel.

Room Tip: Book an ocean view and get a breakfast package.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bchops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateGeorge, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review, 17 May 2012
Hi bchops,

Thanks for taking the time to post your feedback.

I am so pleased to read that you enjoyed your stay with us.

Easter Weekend was a busy weekend out on the reef, you were incredible lucky to get a booking.

Should you travel again to Cairns we'd love to see you back at Holiday Inn Cairns.

Kind Regards,
Kate George
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level 4 Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 April 2012

Stayed here in March. Had to have an extra night because of the floods. Staff very helpful and friendly. Room clean and modern. Really good location, boardwalk across the road,mini supermarket close by, Free internet at main tourist information centre. We didn't have a sea view as we were on the ground floor, but had a little patio. Quite happy with that as didn't spend that long in the room as so much to see and do.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateGeorge, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review, 17 May 2012
Hello Waddi,

Thank you for posting you feedback on TripAdvisor.

I was glad to read you enjoyed your stay and all the offerings of Cairns.

Should you head back to Tropical North Queensland we'd love to welcome you back.

Kind Regards,
Kate George
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 April 2012

We stayed for 1 night in April 2012.

The hotel is on The Esplanade, 1 block from restaurants and cafes and directly across the road from the boardwalk. There is a bottle shop right in the hotel, so forget the minibar. We booked a standard room and then paid $25 to be upgraded to "ocean view". The room itself was modern, clean, bright and more spacious than most hotels. There was an abundance of unused, conveniently located power points to charge all your gadgets. They charge ridiculous $12.5 per hour for in-room Internet access.

Overall, we had a good stay.

Room Tip: While some rooms are called "ocean view", don't expect full frontal water views.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FilipZ99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateGeorge, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review, 9 April 2012
Hello FilipZ99,

Thank you for posting your feedback.

I'm glad to see you enjoyed your stay with us in an Ocean View room. These rooms are very popular and we recommend guests to book these rooms to avoid disappointment on arrival.

We hope to see you in Cairns again soon.

Kind Regards,

Kate George
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.8 km away
Shangri-La Hotel, The Marina, Cairns
0.9 km away
Hilton Cairns
Hilton Cairns
#7 of 64 in Cairns
2,206 reviews
0.9 km away
Pullman Cairns International
Show Prices
Show Prices
Show Prices
1.6 km away
Reef Palms
Reef Palms
#3 of 64 in Cairns
584 reviews
1.0 km away
Pullman Reef Hotel Casino
0.2 km away
Novotel Cairns Oasis Resort
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Cairns? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Cairns

Property: DoubleTree by Hilton Hotel Cairns
Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#10 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
Price range (per night): ₹ 8,004 - ₹ 15,397
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Ctrip TA, Agoda, Expedia, Booking.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing