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“let down”

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Vision Cairns Esplanade
Ranked #20 of 85 Speciality Lodging in Cairns
Certificate of Excellence
Gold Coast, Australia
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“let down”
Reviewed 21 February 2012

Lovely unit, great position, plenty of room, ruined by poor cleanliness and complaining from body corp. We got a terse letter complaining that we stomped on the floor, mainly owner occupied and admit noise thru floors a known problem. Days we supposidly made noise we were on all day reef trip and next day all day car trip to Daintree and Cape Tribulation! 3 days beds made nicely, last day shocking room service, photo attached. I did ask if cleaning service had seen a poster that went missing off table, did not suggest they had taken it, rather thought they may have thrown it out thinking it was rubbish, wondered if poor room service was payback for asking. Vaccuum cleaner was full, some of plates in cupboards dirty. Shame because could have been a great place, given size and location.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Catherine389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Traveller rating
    69
    22
    4
    2
    5
See reviews for
63
11
1
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Adelaide
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 December 2011

I rang the day before arrival to confirm the booking and was 'known', asked if we wanted single or king beds in the 2nd and 3rd bedrooms -a good start. Arrived and greeted by 'Nat' - positive and upbeat, she showed us to our room - the six of us, a family excursion. The accommodation is first rate, TV in each of three bedrooms (no one missed out), great view from large balcony, the kitchen well fitted out, even a sandwich maker. When the ceiling has a cornice, you know attention to detail was high on their order. So far, very good, no reason to suspect it will change.

Room Tip: I don't know how to advise, the rooms all seem to have a good view
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RexAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2011

We stayed here for 5 nights in July. It was a great place to stay. It is just across from the esplanade. There was a sea view. The apartment we were in was huge - 4 bedrooms for 2 couples! We were told we had been upgraded which was lovely. It had everything we needed to self cater and was clean. The lagoon is within easy walking distance and there are restaurants very close by. We were not disturbed by any noise although the apartment complex did not seem to have many people staying in it when we were there. Management were helpful.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kej0nes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubbo, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2011

Stayed for the Cairns Challenge and can't rate it enough. Arrived late which was no problem for management. Walked in and rooms were clean and spacious and were serviced daily. For the children we were very central but not noisy and Muddy's Playgroung close as was lagoon.Management friendly and very helpful.
As for features my husband quoted this is the best bath, lots of cooking equipment even a rice cooker. Loved the whole experience!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Jeep12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 February 2011

Wonderful, up-market and spotless Vision Cairns is a must stay location. You don't need a car here; it is located on the esplanade, a short stroll to restaurants, the marina and the centre of town.
Fully self contained (and all the bedrooms have king-sized beds) you can eat in or out. The kitchen and laundry have everything you could need to cook up a storm and clean up afterwards. Managers Natalie and Steve are friendly and knowledgable hosts. The tours they recommended (and booked for us) were perfect.
Whether you are travelling with children, wanting a romantic time away, or partying with the girls and guys, Vision Cairns is the VERY BEST place to stay in Cairns.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daniellehanalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vision Cairns Esplanade

Property: Vision Cairns Esplanade
Address: 125 - 129 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 85 Speciality Lodging in Cairns
Price range (per night): ₹ 13,344 - ₹ 18,785
Hotel Class:5 star — Vision Cairns Esplanade 5*
Number of rooms: 18
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