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Hilton Cairns(Cairns)
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Savings alert! 48% below average rates

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Reviews (14)
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6 - 11 of 14 reviews
Reviewed 6 July 2016

Stayed for 2 nights with our 2 teen daughters. Everything was good. It was touching to see that special care had been taken to make things just right. Dated, yes, but clean, well-supplied and everything working properly. Considering the age and amenities it's not what you would call a bargain at $90 a night but we didn't have the energy/time to keep looking. The one review talks about good breakfast; we were not aware there was a breakfast offered.

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank pngsommers2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2016

The appartment was great , well equipped kitchen, clean & tidy! Yes it was dated, but everything worked, we were at the front but didnt find it noisy. 4 of us sharing , plenty of hot water for showers, managers great, helpful & friendly. We got value for money & would quite happily stay again :)

  • Stayed: January 2016, travelled with family
    • Value
    • Location
    • Service
1  Thank Mantaanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2015

wide open spaces..great view of the waterfront. good selection of fresh food. wide continental and some asian selection. staff reasonably attentive but can be quite distracted. remember to book a table if its a PH weekend. ask for local rates

  • Stayed: February 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank DrMikeDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2014

We stayed for 8 nights and wouldn't return, it is just too basic with little or no maintenance. The units really need to be stripped and refurbished and outfitted with someone that is actually pleased to see you. The chap who appeared to be in charge needs a personality transplant, gave us the impression that he doesn't want to be there and couldn't care less if you stayed or not anyway. Whole impression is that this Villa Shangri-La looks to be very third world standard, do not expect a palace!
Positives are that the unit is roomy, the pool is well maintained, great off road parking and the bed is comfortable.
On the other hand owners have dogs that bark every time someone arrives or departs, the TV is not huge and the old fashioned sort. The cooker looks like it has seen better days but is functional. Washing machine and dryer look like old rust buckets and $3 each for a load to wash another $3 to dry if you want to take the risk. Went down to the office to pay for a washing load and get some powder for machine; no washing powder available and it is an extra cost. Aircon only in bedroom and too noisy to run overnight but then I guess this is a cost saving strategy?

Room Tip: wouldn't bother....
  • Stayed: September 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank BriThePie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

I was excited to stay in my first Shangri-La; what a disappointment. I don't know why Shangri-La would have their name on the building and allow their reputation to be tarnished by this hotel. Cairns in general should be avoided. We made a mistake in staying here. The whole place is rather a dive. Wish we had stayed in Port Douglas. Shame on me for not researching better. The rooms are crappy. Pool was OK.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
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3  Thank CalifAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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