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“Superb all round”

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Travelodge Hotel Garden City Brisbane
Ranked #46 of 169 Hotels in Brisbane
Reviewed 4 weeks ago

Awesome location for the shopaholics with Westfield Garden City only 5mins walk. Friendly and very helpful staff which allowed me to leave my suitcase there and go shopping as i arrived early. Clean and comfortable rooms.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank 527cassandras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon P, General Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded 3 weeks ago

Hi 527cassandras,
I am thrilled that our friendly and helpful team were able to assist you during your stay with us. We are always able to store guests luggage if they arrive early or wish to do some shopping in the nearby Westfield Garden City shopping centre after checkout. We look forward to you returning to visit with us.
Regards,
Simon Pucko,
Hotel Manager.

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23 - 27 of 825 reviews

Reviewed 4 weeks ago

What a lovely place to stay, even if it was only for one night. We got off a really late flight from Melbourne and drove 1/2 an hour in our rental car to be greeted by two very bubbly staff members manning the desk at 11:45pm. Within minutes we were in our room, clutching a couple of beers from the fridge at reception - just what we needed

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon P, General Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded 3 weeks ago

Hi Anne H,
Thank you for your wonderful comments from your overnight stay with us. I was particularly pleased to hear that our team were bubbly, even at that late hour. Our reception is open 24 hours and we do stock mini bar items there that are available to purchase.
Regards,
Simon Pucko,
Hotel Manager.

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Reviewed 4 weeks ago

The position was excellent as we reached the airport in 35 minutes (nonpeak)
The room was clean and comfortable, the staff friendly and the buffet breakfast very good value.
The central location was very convenient for our purposes.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kipfeiffer22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon P, General Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded 3 weeks ago

Hi kipfeiffer22,
Thank you for your feedback from your visit with us. I am pleased that you enjoyed our buffet breakfast and the room was clean and comfortable.
Regards,
Simon Pucko,
Hotel Manager.

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Reviewed 4 weeks ago

This was my sons first trip to Brisbane and first time in a motel. He was a little concerned to use the lifts as they were slow and noisy but he proved to be a good judge as the lift system did break down when we were there. I had bought a prepaid breakfast for the next morning. but due to a change of plans we had to leave early but were back at 9.32am. Was informed that breakfast shut at 9.30.am They were more than disinterested that this mum and boy were not going to eat, they already had my money. I had to go elsewhere to get breakfast. Because of the change in plans we had to leave a day early so again, as they had my money there were disinterested that we were getting charged for a night that we would not use. and they had jacked up the cost of the room for that night as the lodge was at capacity. So we were dudded at every turn.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kylieg479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon P, General Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded 3 weeks ago

Hi kylieg479,
We have just finished our maintenance and upgrade upgrade on our lifts at the hotel. I am sorry that you missed breakfast and have addressed your concerns with our team. Our rates, terms and conditions do vary depending upon the type of booking made, how it was made and when the booking is for.
Regards,
Simon Pucko,
Hotel Manager.

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Reviewed 4 weeks ago

In "Value" I am trying to put "Average" but it defaults to excellent. If you don't want any feedback, don't waste people time asking for a feedback!
I have mentioned "Poor" in Rooms as furniture and bathrooms are dated. In Sleep quality, I wanted to put "Good" instead of excellent as the aircon is quite noisy.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank remydmrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon P, General Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded 3 weeks ago

Hi remydmrc,
I will pass your comments to tripadvisor regarding their ratings feedback.
Regards,
Simon Pucko,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Hotel Garden City Brisbane

Address: 18 Macgregor St, Brisbane, Queensland 4122, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
#20 Family Hotel in Brisbane
#42 Business Hotel in Brisbane
Price Range: ₹ 5,206 - ₹ 8,199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Travelodge Hotel Garden City Brisbane 3.5*
Number of rooms: 120
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Also Known As:
Travelodge Brisbane
Travel Lodge Brisbane
Mt Gravatt Travel Lodge
Brisbane Travel Lodge
Brisbane Travelodge

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