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Reviewed 4 weeks ago

Great place to stay in Brisbane, the location suits me perfectly and the staff are friendly and very helpful.At the top of the list for me when it comes to choosing where to stay in Brisbane when on business.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Seaside41894651591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Stamford Plaza Brisbane, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable.

Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane Hotel.

Regards
Dale John
Executive Assistant Manager



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This was once Brisbane's premier hotel, and it's a great location situated right next to the Brisbane River, with views from every room. While it isn't what it once was, there is a grandeur and charm to the place.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paradise35492560869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Stamford Plaza Brisbane, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable.

Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane Hotel.

Regards
Dale John
Executive Assistant Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We are regular visitors to Stamford Plaza. My husband and I go to Stamford Plaza a few times a year for rest, relaxation, enjoy the facilities explore the city and rest in our rooms in the afternoon before venturing out for dinner. After accepting an upgrade to the 20th floor on check-in (at a cost) we were awoken at 5.30am on our first night (3-night stay) by loud drilling and grinding in the room above us. We were advised contractors were working in that room however not supposed to start until 8am. (Regardless of time, we don't want to be subject to construction noise during our stay). We were offered compensation (free breakfast/room upgrade) and must say the Hotel staff very apologetic and accommodating. As we had plans for breakfast and not keen to pack everything and move we settled for a bottle of red on the promise construction would cease after 3pm. We understand maintenance must be done from time to time. However, it needs to be scheduled when surrounding rooms are not affected and especially not disturbing and waking guests at 5.30am. Happy Hour in the Pav Bar has also ceased since our last visit. This didn’t really concern us as we had more room to ourselves in the Pav Bar Courtyard as a result. Personally, I would choose Happy Hour over cost of providing live entertainment. However, that is a management decision. We still love Stamford Plaza and will probably always choose this Hotel.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank msisabella10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Stamford Plaza Brisbane, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable.

Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane Hotel.

Regards
Dale John
Executive Assistant Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The service we received was below expectations. We’re turned away from buffet dinner 25 minutes before it closed. We were only looking for a light meal. Had a $20 dining voucher but not told we couldn’t use this for room service - which we ordered due to being turned away from buffet. Staff seemed very self important and not genuine. Concierge was rude. The room was gorgeous though and spot on clean. Bed was extremely comfortable and location is great!

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MicheleG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Stamford Plaza Brisbane, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable.

Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane Hotel.

Regards
Dale John
Executive Assistant Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

thoroughly enjoyed the room and staff quite relaxed environment. bed and pillow to die for. the pav bar was casual and enjoyable the entertainment very relaxing wishing we had longer to stay. thank you

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Fisan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Stamford Plaza Brisbane, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable.

Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane Hotel.

Regards
Dale John
Executive Assistant Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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