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“Brilliant views”

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Stamford Plaza Brisbane
Ranked #24 of 159 Hotels in Brisbane
Certificate of Excellence
Brisbane, Australia
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Brilliant views”
Reviewed 20 February 2012

The service was excellent from the charming lady on the phone for a reservation, the valets and reception staff. Excellent service in the Pav Bar for an after dinner drink and welcoming staff for breakfast. Enjoyed the river views during breakfast. We were given a complimentary upgrade on our room, which was very comfortable and the roomy bathroom was also spotlessly clean. The bottle of sparkly wine was also a nice start to our evening. We had a problem with our hot water cutting in an out in the shower resulting in either very cold or scalding hot. When we mentioned this to staff on check out they were apologetic and assured us that it would be looked at. This is an elegant hotel in traditional decor. Would recommend it for anyone wanting somewhere special in Brisbane.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank louisen31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review, 22 February 2012
Dear louisen31

It was lovely to read that you enjoyed your stay with us recently.

We are very proud of our team here at the hotel so it was a pleasure to see that they were able to make your stay a memorable one.

We have certainly attended to the shower issue that you mentioned; I hope you were able to still use the facility sufficiently. Many thanks for bringing this to our attention.

We look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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2,621 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (451)
Date | Rating
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English first
Brisbane
Level 6 Contributor
106 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 14 February 2012

The location of this hotel could not be beter, right in the thick of things but in a lovely quiet spot overlooking the river, you don't feel like you are in the middle of the city at all, The view is fantastic sitting in front of the large window even though we were only on the 5th floor.
The buffet breakfast was excellent in a lovely setting overlooking the river.
We found the room to be very small, we had a twin room and there was only about 10 cm between the single beds. I have stayed at 4 star hotels that have 2 double or queen beds so was surprised by this for a 5 star hotel. The Air conditioning became to hot during the night and woke us up so it had to be adjusted several times. The bathroom is large but dated and nothing special. The service was average, on check in we were not advised as to where the included breakfast is served or where the lifts are in the large lobby, we had to find things out for ourselves and on check out the receptionist just said "thats fine, thank you" without even looking up from her computer. A smile and "I hope you enjoyed your stay" goes a long way.
The pool area in looking very tired and there is no pool attendant that we saw, departed guests had left wet towels on all the chairs so you had to clean up yourself before sitting down. We enjoyed our stay and would recommend this hotel on location alone.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Takemeaway01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review, 16 February 2012
Dear Takemeaway01

It was great to see that you enjoyed your stay with us.

I was a little disappointed by your comments regarding the pool. We did have, over summer, a pool attendant who also served drinks and chilled treats in the afternoon. However, as our leisure guests slowly became corporate travellers, we thought that such a service would not be needed at present. I have certainly passed your comments on to our Food & Beverage Manager, however, so that we can address this.

I was also disappointed by your comments regarding check in. It is certainly not the service we expect from our team. Our Front Office Manager has been alerted to this and will ensure our front office team are reminded of the level of service and attention our guests are to receive.

I am glad that overall you enjoyed your stay with us. Safe travels and we look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level 6 Contributor
136 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 12 February 2012

Have stayed here many many times over the years as a night out treat with Hubby. Always had a great time here, the decor is very sophisticated and views of river and Storey Bridge wonderful.
We have stayed in the Presidential suite on one occasion and loved it. It has recently had a renovation and is even more fancy now and a favourite of the celebs who pass by Brisbane. We always choose to stay in a junior suite it doesn't cost that much more but the suites are beautiful with a dressing area and huge bathroom with TV. The bedroom and lounge area are open plan and the furniture is top notch. It is a lovely suite to open a bottle of champers and take in the sunset over the river.
Breakfast is plentiful and you can choose to sit inside with air conditioning or outside with views of the river. We have stayed in all the five star hotels is Brisbane and this is by far the best also lots of restaurants within walking distance and the park and gardens right next door. Also can walk to city centre for shopping.

Room Tip: ask for high floor with Storey bridge view
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pakaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review, 16 February 2012
Dear pakaxx

It's been 12 months since we have regretted our location, but now that we're back up and running, our location is certainly one of our best selling points!

It sounds like you were able to take full advantage of activities around the hotel, which is great. It also seems to me that perhaps you were celebrating a special occasion. I'm glad we were able to be a part of that, though we can't take any credit for the sunset!

The Brasserie is a very popular restaurant. Location-wise, it's a fantastic spot for Riverfire Night - we do book out early!

Thanks for taking the time to review the hotel. Safe travels and we look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 February 2012

We recently stayed over the Australia Day weekend and enjoyed its central location on the river. The furnishings and general foyer area are a little dated, but of a high standard.

The room itself is a little small, however the bathroom is above average in size. Great views from every room overlooking the river and Kangaroo Point/Story Bridge.

Our package included breakfast which was of a high standard.

Of the top end hotels in Brisbane's CBD, I would probably go for the Sofitel first, however - if I can get a room at a better price at the Stamford - I'd stayed here again.

Room Tip: Higher rooms have better views :)
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoyowayno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review, 16 February 2012
Dear yoyowayno

Thank you for your review. It was great to read that you enjoyed your stay.

We are indeed very fortunate in terms of location and I hope you were able to take full advantage of that whilst you were here.

The Sofitel is certainly a wonderful hotel. We have a great relationship with them, hand in hand with some friendly competition. A little competition can only be a good thing!

We wish you happy travels and look forward to having you with us when you are next in Brisbane.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarpsborg, Norway
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 February 2012

The hotel is in a very convenient location, close to everything and a lot of restaurants just on the doorstep. It's also close to the city ferry. The room was very spacious with lovely furnitures, the bathroom was very bright and clean. The views are outstanding, we stayed at the 14 floor, and had a view of almost the whole city. The food at the Moo Moo was very good. Will definetly stay there again.

Room Tip: The higher up the better the view!
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Secretary to the General Manager at Stamford Plaza Brisbane, responded to this review, 15 February 2012
Dear Mona A

It was wonderful to read that you found your room comfortable and that you enjoyed the view. We are certainly very fortunate in terms of our location - so close to the city, river, Botanic Gardens and a wide range of retaurants.

Moo Moo, whilst on the hotel property, is not actually managed by the hotel. However, we do work very closely with that venue so I will be sure to pass on your comments.

Thank you for taking the time to post your comments. We wish you happy travels and look forwar to having you with us again soon.

Best wishes

Charmaine Chapman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Plaza Brisbane

Property: Stamford Plaza Brisbane
Address: Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Brisbane
#14 Romantic Hotel in Brisbane
#22 Family Hotel in Brisbane
#24 Luxury Hotel in Brisbane
Price range (per night): ₹ 8,466 - ₹ 21,982
Hotel Class:5 star — Stamford Plaza Brisbane 5*
Number of rooms: 252
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Also Known As:
Stamford Plaza Brisbane Hotel Brisbane
Stamford Plaza Hotel Brisbane
Brisbane Stamford Plaza Hotel

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