We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (579)
Filter reviews
579 results
Traveller rating
248
203
77
33
18
Traveller type
Time of year
LanguageAll languages
More languages
248
203
77
33
18
Show reviews that mention
All reviews botanical gardens alice street parliament house large balcony the river one bedroom apartment floor overlooking home away from home good size washer and dryer across the road laundry room south bank valet parking bit dated full kitchen late check
Filter
Updating list...
25 - 30 of 579 reviews
Reviewed 27 September 2017

This is our second stay in this wonderful accommodation. The service of the staff is caring and amazing. The accommodation has great views and is comfortable with everything that you could need. Close to relaxation and shopping. We will come again. Thank you.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank N5858ZXsusanl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QWSB_GM, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded 8 October 2017

Hi N5858ZXsusanl, Thank you for your review of The Sebel Quay West Brisbane. We agree that our team are amazing and our views are amazing. We hope to see you back again soon. Regards Chris A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

Stayed here for one night to attend a concert at Riverstage. Great location near the park. Nice verandah. Layout of apartment was good and comfy bed.
However, bathroom was very dated and had issues with maintenance and cleanliness. Missing tiles, marked floor and walls, and toilet wasn't working properly. The staff did try to fix the toilet, however their efforts did not succeed in the end. Had to resort to turning the toilet tap on the wall off to stop the large leak/constant running. There was no follow up phone call or conversation from the staff about it which was disappointing. There was no chance of a change of room as the hotel was booked out, so we just had to deal with it.
Also TV in the bedroom didn't offer the 'movies' option, only the TV in the lounge did, which was a bit strange that both TVs didn't offer that service.
Checkout time of 11am was reasonable, and valet service was nice. Probably will not choose to stay here again though as there are much nicer options nearby for same/cheaper price.

Stayed: September 2017, travelled as a couple
Thank Chelsea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QWSB_GM, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded 8 October 2017

Hi Chelsea D, Thank you for your review of The Sebel Quay West Brisbane. We are thrilled that you enjoyed our location and bedding. The points raised about your apartment are being reviewed by our management team for future improvements to be made. We hope to see you back again when next in Brisbane. Regards Chris A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

Unfortunately the extremely loud jack hammering and demolition going on at 1am in the morning was more than I could tolerate. No sleep for Friday night, Saturday night. And Sunday so going home early. Considering I am expected to pay $300+ a night.
Not recommended until the new casino is completed.
It's a shame because it was a good location.

Stayed: September 2017, travelled with family
Thank Barb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QWSB_GM, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded 11 September 2017

Hi Barb R, Thank you for your review of The Sebel Quay West Brisbane. We agree our location is very good in Brisbane. The noise from the local development has been highlighted with our local council so thank you for letting us know. We hope to see you back again when next in Brisbane. Regards Chris A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Had a very nice stay at the Sebel. Rooms clean and comfortable. Bathroom was a bit tired and could do with an upgrade but overall very nice 1 bedroom apartment. Bedroom a bit noisy at night which was a negative.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QWSB_GM, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded 8 September 2017

Hi catherine H, Thank you for your review of The Sebel Quay West Brisbane. We agree that our rooms are very clean and comfortable. We hope to see you back again soon. Regards Chris A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

We stayed 2 years ago & happy to return. Great location and helpful staff. The views over Botanic Gardens, Kangaroo Point and proximity to SouthBank and river are excellent. Spa pool out of action, lots of building and demolition nearby so didn't use the pool. This property is described as modern suits and upscale hotel. Restaurant small & basic furniture shabby. Rooms require to be refurnished looking tired and in need of repairs. We had issues with orginal room which was dealt with satisfactorily by management. We are gold ACCOR members this property is described as modern suites in an upscale hotel. Needs a good overall and redecoration to meet ACCOR standards.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Hopkins73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QWSB_GM, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded 6 September 2017

Hi Hopkins73, Thank you for your review of The Sebel Quay West Brisbane. We are thrilled that you enjoyed the service of our friendly team. The points raised about decor are being reviewed by our management team for future improvements to be made. We hope to see you back again when next in Brisbane. Regards Chris A

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews