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“Beautiful venue, atmosphere lacking”

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Treasury Hotel & Casino
Ranked #48 of 159 Hotels in Brisbane
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Beautiful venue, atmosphere lacking”
Reviewed 18 March 2012

We stayed at the Treasury Casino for two nights, Saturday and Sunday night. The room we stayed in was gorgeous. Very high ceilings, old world heritage fittings, private entry way made for a very richly decorated room. The room had a great wardrobe, chest of drawers for easy storage, large flat screen tv and adjustable air conditioning that was quiet. The room was definitely on the large side. We did not feel cramped at all. The bed was absolutely one of the best hotel beds I have ever slept in.

The bathroom was also nice - marble and wood. The only negative was the high claw foot style baths were a little difficult to get in and out of. I'm not sure if each room has these or not but should be a consideration for someone unable to navigate this height if injured, elderly etc.

The in-room safe was great - you used a swipe card set up by the casino - not something I have seen before, but easy to navigate.

Servicing of the room was sporadic, attended to perfectly on Saturday including turn down service, but on Sunday turn down was not completed. While this was not a big issue, it did put a blemish on standards that were pretty high.

On Sunday we ate at the Lab Restaurant and had a drink at the bar across from check-in before hand. Both venues (while food quality and service was to a high standard) lacked atmosphere and were fairly quiet. (I guess it was a Sunday night in February in Brisbane so perhaps this should have been expected).

Room service was exceptional. I did not feel like the bigger meals on the breakfast menu and they happily obliged in altering what was on the room service menu to suit my needs and this was done with minimum fuss. It arrived quickly and was hot.

I found the staff to be friendly and willing to assist. It was a lovely venue and very convenient to the Brisbane Mall, including Myer Centre and Queens Plaza, Southbank and of course the casino is over the road.
The only downside: We did get some nightclub noise from across the road on Saturday evening, although this seemed to quiet down after midnight. I think our room was on the noisy side and you could ask for one on the other side of the building and it would be fine.

Room Tip: Rooms on William St side may be quieter than those facing the park
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  • Stayed February 2012, travelled as a couple
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1 Thank Traveller4C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
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Sydney
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 17 March 2012

I don't gamble. I stay here only for work and while the Emporium is my favourite one of my clients has a preferred hotels listing so.......having said that happy to stay here any time. Very close to the city, if u gamble this is the spot! Parking a dream aside from convincing the barrier lady to let you in as a hotel guest. Saw a patron get busted for leaving a kid in car but the site is very proactive on checking cars for this. The hotel is pure of school colonial English. Huge high ceilings, thick walls, all v cool. Comfy bed, good food, ok bar. I am a real fan of this place and ten second drive to the riverside expressway! Staff are great, the lift is mental old. Great location for older person travelling.

Room Tip: All rooms I've been in have been good
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  • Stayed December 2011, travelled on business
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Helpful?
2 Thank Alan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2012

We arrived at the Treasury Hotel very early in the morning from an overnight flight -- check in was at 3 pm but the staff went out of their way to take care of us -- they got the room ready in record time, suggested where to eat while we waited and when we came back had everything ready, including upgrading our room. The hotel itself was wonderful and our room was the best we had in three weeks in Australia -- feather beds to die for, lots of room in an immaculate suite and fabulous homemade cookies every night!. Even so, we were most impressed with the ongoing support we got from every staff person -- no question was too small, no request too minor to have their full attention. We were back for 2 days at the end of our stay and wished we could have stayed for longer!

Room Tip: We had a room with a balcony -- terrific view which we loved -- but the downside is that a number of...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LindaF155002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 March 2012

The room was spotlessly clean, the staff were exceptionally friendly. Its nice to stay in a hotel with some history mixed with luxury. The location is excellent and within a short walk to most of the activities you would consider doing in Brisbane.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raatzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South east Queensland
Level 4 Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 March 2012

Have just spent 2 nights at this lovely hotel. We had a Parlour room 306 which was huge with very high ceilings,and very well appointed. The staff were terrific,and loved the position for walking to the theatre, and all round the city. It was a very hot humid weekend,and we found the air/con in the room not cool enough even though on high setting. However the most dissapointing thing to us was the very stingy small buffet breakfast supplied in the Lab bar & restaurant. We had paid $499 pn for a hot breakfast in our room rate,and this hotel needs to supply a suitable hot breakfast menu, very very dissapointing, needs addressing!!. The quality and size of the buffet is disgraceful for the amount you pay to stay here. I also feel that at $499pn internet access should be complimentary in the room.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chopper0205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Treasury Hotel & Casino

Property: Treasury Hotel & Casino
Address: 130 William Street, Brisbane, Queensland 4001, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#16 Romantic Hotel in Brisbane
#33 Business Hotel in Brisbane
#34 Family Hotel in Brisbane
#45 Luxury Hotel in Brisbane
Price range (per night): ₹ 9,500 - ₹ 22,284
Hotel Class:5 star — Treasury Hotel & Casino 5*
Number of rooms: 128
Official Description (provided by the hotel):
Experience the majestic grandeur of Treasury Casino & Hotel. Housed in two of Australia’s grandest heritage buildings, this space has been transformed to create a hotel experience of world class standard which is unlike any other. Situated in the city’s commercial and retail heart the Hotel is a mere 25 minutes drive from Brisbane’s domestic and international airports. Treasury Casino & Hotel offers 128 lavishly appointed rooms including king, twin and suites, most of which boast magnificent 18 foot high ceilings. Rich in history and first class hospitality, experience the perfect blend of contemporary comfort and old world charm at Treasury Casino & Hotel. ... more   less 
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Also Known As:
Treasury Hotel Brisbane
Treasury Hotel And Casino
Conrad Brisbane
Brisbane Conrad

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