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“Delicious pasta and pizza”
Review of Vapiano

Vapiano
Ranked #448 of 5,109 Restaurants in Brisbane
Price range: US$ 7 - US$ 16
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Breakfast, Reservations
Description: Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
Reviewed 7 September 2016 via mobile

Unusual concept with the card payment system but seemed to work very well. Food was great and cooked in front of you. Can be very busy at times which involves a long wait in queues. Restaurant had a great vibe and staff very helpful.

Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 27 September 2016

Thanks for the positive review Maureen C! We pride ourselves on delicious home-made Italian food, outstanding customer service, and a unique restaurant experience! We are pleased to hear we exceeded your expectations and you had a great night. We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (653)
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182 - 186 of 653 reviews

Reviewed 2 September 2016 via mobile

The restaurant is a bit hidden but very neat. The food is freshly made and very nice. I wasn't too hungry so I had leftovers and they brought me a Vapiano box. I can definitely recommend it to people who like italian food.

Thank cheyenneleto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 6 September 2016

Hi cheyenneleto,

Thank you for such a great review, we really do appreciate it! We are very pleased to hear you enjoyed our homemade Italian food - we love it too! All our produce is prepared in our restaurant with local ingredients that have been sourced within a 150km radius (where possible). We cannot wait to see you again.

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Reviewed 29 August 2016

It's a hard debate each time to go to Vapiano's or not. The food is always delicious and can never do wrong. However being in the CBD there's generally a potential wait of 30 minutes just to get into the venue. Then once inside you have to lineup again for another 30-60 minutes to then watch them cook your meal fresh in front of you. Although the concept and idea is great, it more so suits a larger venue with the options to have more staff serving at a time. I recommend a visit at least once, despite the outcome of the visit and waiting, the food is guaranteed to be wonderful and value for money.

    • Value
    • Service
    • Food
Thank madijoanp94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 6 September 2016

Hi madijoanp94,

Thank you for your review and feedback. We are pleased to hear you always love our fresh Italian food! However, disappointed to learn of your long wait time! We do understand the frustration of waiting over an hour for your pasta so we are trialling a new service model in our Garden City restaurant. If successful we will roll out the new model to all our restaurants. Thank you and we look forward to seeing you again!

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Reviewed 27 August 2016

I came here with family on Saturday for lunch while shopping in CBD. In the beginning card system was a bit confusing for us but staff was happy to help us while ordering. I must say that the pasta was absolutely amazing. One of the best we ever had!

    • Value
    • Service
    • Food
Thank Rastafarian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 6 September 2016

Hi Rastafarian J,

Thank you for your positive review Rastafarian J, we appreciate your time! We are pleased to hear you enjoyed your experience. An open kitchen provides the opportunity for direct customer-to-chef interaction, this allows for greater customisation of delicious pasta, pizza, and salad meals! We also encourage you to help yourself to fresh basil, olive oil, and balsamic vinegar on all the tables for a truly unique experience!

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Reviewed 26 August 2016

Any Italian would say not Bellisimo pasta . Sauce was excellent let down by quality of pasta, I had inedible pasta, tough, chewy. Told waiter, who said sorry!

    • Value
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    • Food
Thank Pam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 6 September 2016

Hi Pam,

Thank you for your review and feedback. Pasta and dolci are made fresh each day in the glassed-in manifattura in the middle of each Vapiano. Our pizza dough, our sauces and dressings, and our pesto are all prepared in-house and guaranteed to be made of the finest ingredients. Every Vapiano all around the world takes care of producing its own food, for Vapiano does not have a central production facility. Thank you for letting me know about your experience, I will pass your feedback to the management team.

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